Genesys Recognized as a Leader in Frost Radar™: Workforce Engagement Management, 2025 Report
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| Title: | Genesys Recognized as a Leader in Frost Radar™: Workforce Engagement Management, 2025 Report |
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| Authors: | Genesys |
| Source: | Business Wire (English). 12/04/2025. |
| Abstract: | Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan highlighted Genesys for its consistent growth, accelerated innovation, and advancement of agentic and generative AI. The company was commended for the strength of the Genesys Cloud™ platform in providing a unified solution for WEM that elevates employee engagement, performance and quality to enable stronger customer experience orchestration. [ABSTRACT FROM PUBLISHER] |
| Database: | Regional Business News |
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| Abstract: | Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan highlighted Genesys for its consistent growth, accelerated innovation, and advancement of agentic and generative AI. The company was commended for the strength of the Genesys Cloud™ platform in providing a unified solution for WEM that elevates employee engagement, performance and quality to enable stronger customer experience orchestration. [ABSTRACT FROM PUBLISHER] |
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