A Technical Communication Internship with a Technical Communication Consulting Company: Write on the Edge, Inc

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Bibliographic Details
Title: A Technical Communication Internship with a Technical Communication Consulting Company: Write on the Edge, Inc
Authors: Damschroder, Carrie Marie
Advisors: Dautermann, Jennie
Summary: In this report, I discuss my internship with Write on the Edge, Inc., (WOTE). WOTE is a small technical communication consulting company in Vista, California. WOTE currently has about five clients; however, Hewlett-Packard (HP) generates most of WOTE’s business. While I interned at WOTE, I wrote print and online documentation for HP’s Photosmart division in Rancho Bernardo, California. My project work focused on writing documentation for five HP photo printers. My deliverables included printed Basics Guides, Reference Guides, one-page instruction and reminder sheets, and online Printer Help. The dates of my internship were January 6, 2003, to April 18, 2003. Chapter One of this report describes WOTE, its connection to HP, and the products for which I wrote documentation. Chapter Two discusses my major project work and deliverables. In Chapter Three, I describe my writing process and discuss my work on developing the HP Photosmart 7200 Series Reference Guide. Chapter Four offers an analysis of my writing process, explains how I used the WOTE project workflow process, and reflects on the lessons I learned during my technical communication internship.
URL: http://rave.ohiolink.edu/etdc/view?acc_num=miami1059763908
Database: OpenDissertations
Description
Abstract:In this report, I discuss my internship with Write on the Edge, Inc., (WOTE). WOTE is a small technical communication consulting company in Vista, California. WOTE currently has about five clients; however, Hewlett-Packard (HP) generates most of WOTE’s business. While I interned at WOTE, I wrote print and online documentation for HP’s Photosmart division in Rancho Bernardo, California. My project work focused on writing documentation for five HP photo printers. My deliverables included printed Basics Guides, Reference Guides, one-page instruction and reminder sheets, and online Printer Help. The dates of my internship were January 6, 2003, to April 18, 2003. Chapter One of this report describes WOTE, its connection to HP, and the products for which I wrote documentation. Chapter Two discusses my major project work and deliverables. In Chapter Three, I describe my writing process and discuss my work on developing the HP Photosmart 7200 Series Reference Guide. Chapter Four offers an analysis of my writing process, explains how I used the WOTE project workflow process, and reflects on the lessons I learned during my technical communication internship.