Practicing Technical Communication in a Clinical Laboratory

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Bibliographic Details
Title: Practicing Technical Communication in a Clinical Laboratory
Authors: Kerby, Audrey J.
Advisors: Lutz, Jean
Summary: This report discusses my MTSC internship with the Regional Laboratory of Mercy Health Partners – Southwest Ohio (MHP-SWO). During my internship, I had the opportunity to write, edit, design, and present communications to and for various audiences. These audiences included the physicians, administrators, nursing staff, and laboratory personnel at a faith-based healthcare organization. In short, my responsibilities were knowledge and document management for a core laboratory in a hospital setting. This setting provided many challenges ranging from being the first technical communicator for the laboratory to technical difficulties with software to solving knowledge management problems. This report describes how I was able to bring together my expertise as a subject matter expert in the field of Medical Technology and my skill as a technical communicator to address these challenges successfully. Additionally, I discuss how my work has now made a place for technical and scientific communication in the laboratories of MHP-SWO.
URL: http://rave.ohiolink.edu/etdc/view?acc_num=miami1133552003
Database: OpenDissertations
Description
Abstract:This report discusses my MTSC internship with the Regional Laboratory of Mercy Health Partners – Southwest Ohio (MHP-SWO). During my internship, I had the opportunity to write, edit, design, and present communications to and for various audiences. These audiences included the physicians, administrators, nursing staff, and laboratory personnel at a faith-based healthcare organization. In short, my responsibilities were knowledge and document management for a core laboratory in a hospital setting. This setting provided many challenges ranging from being the first technical communicator for the laboratory to technical difficulties with software to solving knowledge management problems. This report describes how I was able to bring together my expertise as a subject matter expert in the field of Medical Technology and my skill as a technical communicator to address these challenges successfully. Additionally, I discuss how my work has now made a place for technical and scientific communication in the laboratories of MHP-SWO.