Bibliographic Details
| Title: |
Double-sided matching queues: Priority and impatient customers. |
| Authors: |
Diamant, Adam1 (AUTHOR) adiamant@schulich.yorku.ca, Baron, Opher2 (AUTHOR) opher.baron@rotman.utoronto.ca |
| Source: |
Operations Research Letters. May2019, Vol. 47 Issue 3, p219-224. 6p. |
| Subjects: |
Poisson processes, Consumers, Markov processes |
| Abstract: |
We analyze a double-sided queue with priority that serves patient customers and customers with zero patience (i.e., impatient customers). In a two-sided market, high and low priority customers arrive to one side and match with queued customers on the opposite side. Impatient customers match with queued patient customers; when there is no queue, they leave the system unmatched. All arrivals follow independent Poisson processes. We derive exact formulae for the stationary queue length distribution and several steady-state performance measures. [ABSTRACT FROM AUTHOR] |
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| Database: |
Engineering Source |