Double-sided matching queues: Priority and impatient customers.

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Title: Double-sided matching queues: Priority and impatient customers.
Authors: Diamant, Adam1 (AUTHOR) adiamant@schulich.yorku.ca, Baron, Opher2 (AUTHOR) opher.baron@rotman.utoronto.ca
Source: Operations Research Letters. May2019, Vol. 47 Issue 3, p219-224. 6p.
Subjects: Poisson processes, Consumers, Markov processes
Abstract: We analyze a double-sided queue with priority that serves patient customers and customers with zero patience (i.e., impatient customers). In a two-sided market, high and low priority customers arrive to one side and match with queued customers on the opposite side. Impatient customers match with queued patient customers; when there is no queue, they leave the system unmatched. All arrivals follow independent Poisson processes. We derive exact formulae for the stationary queue length distribution and several steady-state performance measures. [ABSTRACT FROM AUTHOR]
Copyright of Operations Research Letters is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: We analyze a double-sided queue with priority that serves patient customers and customers with zero patience (i.e., impatient customers). In a two-sided market, high and low priority customers arrive to one side and match with queued customers on the opposite side. Impatient customers match with queued patient customers; when there is no queue, they leave the system unmatched. All arrivals follow independent Poisson processes. We derive exact formulae for the stationary queue length distribution and several steady-state performance measures. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Operations Research Letters is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Type: doi
        Value: 10.1016/j.orl.2019.03.003
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      – Code: eng
        Text: English
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        StartPage: 219
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      – SubjectFull: Poisson processes
        Type: general
      – SubjectFull: Consumers
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      – SubjectFull: Markov processes
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      – TitleFull: Double-sided matching queues: Priority and impatient customers.
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              Text: May2019
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              Y: 2019
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