Tracking Instructional Themes at the Reference Desk.

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Bibliographic Details
Title:	Tracking Instructional Themes at the Reference Desk.
Authors:	Collier, Jillian¹
Source:	RUSQ: A Journal of Reference & User Experience. Winter2026, Vol. 61 Issue 2, p28-31. 4p.
Subjects:	Library reference services, Information literacy, Library orientation, Educational outcomes, Academic libraries, Course content (Education)
Abstract:	The article focuses on the assessment of reference services in academic libraries, specifically detailing a case study from Kaufman Library at Georgia Gwinnett College. It discusses the library's efforts to enhance the tracking of reference interactions by aligning them with student learning outcomes (SLOs) related to information literacy. The revised tracking system allows librarians to capture instructional topics addressed during reference interactions, providing insights into the educational impact of these services. The findings indicate that reference services play a significant role in supporting student learning and highlight the importance of ongoing assessment to improve library instruction. [Extracted from the article]
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Database:	Engineering Source

Description
Abstract:	The article focuses on the assessment of reference services in academic libraries, specifically detailing a case study from Kaufman Library at Georgia Gwinnett College. It discusses the library's efforts to enhance the tracking of reference interactions by aligning them with student learning outcomes (SLOs) related to information literacy. The revised tracking system allows librarians to capture instructional topics addressed during reference interactions, providing insights into the educational impact of these services. The findings indicate that reference services play a significant role in supporting student learning and highlight the importance of ongoing assessment to improve library instruction. [Extracted from the article]