Tracking Instructional Themes at the Reference Desk.

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Bibliographic Details
Title: Tracking Instructional Themes at the Reference Desk.
Authors: Collier, Jillian1
Source: RUSQ: A Journal of Reference & User Experience. Winter2026, Vol. 61 Issue 2, p28-31. 4p.
Subjects: Library reference services, Information literacy, Library orientation, Educational outcomes, Academic libraries, Course content (Education)
Abstract: The article focuses on the assessment of reference services in academic libraries, specifically detailing a case study from Kaufman Library at Georgia Gwinnett College. It discusses the library's efforts to enhance the tracking of reference interactions by aligning them with student learning outcomes (SLOs) related to information literacy. The revised tracking system allows librarians to capture instructional topics addressed during reference interactions, providing insights into the educational impact of these services. The findings indicate that reference services play a significant role in supporting student learning and highlight the importance of ongoing assessment to improve library instruction. [Extracted from the article]
Copyright of RUSQ: A Journal of Reference & User Experience is the property of American Library Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Engineering Source
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Header DbId: egs
DbLabel: Engineering Source
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PubType: Academic Journal
PubTypeId: academicJournal
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  Data: Tracking Instructional Themes at the Reference Desk.
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  Data: <searchLink fieldCode="AR" term="%22Collier%2C+Jillian%22">Collier, Jillian</searchLink><relatesTo>1</relatesTo>
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  Data: <searchLink fieldCode="JN" term="%22RUSQ%3A+A+Journal+of+Reference+%26+User+Experience%22">RUSQ: A Journal of Reference & User Experience</searchLink>. Winter2026, Vol. 61 Issue 2, p28-31. 4p.
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  Data: <searchLink fieldCode="DE" term="%22Library+reference+services%22">Library reference services</searchLink><br /><searchLink fieldCode="DE" term="%22Information+literacy%22">Information literacy</searchLink><br /><searchLink fieldCode="DE" term="%22Library+orientation%22">Library orientation</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+outcomes%22">Educational outcomes</searchLink><br /><searchLink fieldCode="DE" term="%22Academic+libraries%22">Academic libraries</searchLink><br /><searchLink fieldCode="DE" term="%22Course+content+%28Education%29%22">Course content (Education)</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: The article focuses on the assessment of reference services in academic libraries, specifically detailing a case study from Kaufman Library at Georgia Gwinnett College. It discusses the library's efforts to enhance the tracking of reference interactions by aligning them with student learning outcomes (SLOs) related to information literacy. The revised tracking system allows librarians to capture instructional topics addressed during reference interactions, providing insights into the educational impact of these services. The findings indicate that reference services play a significant role in supporting student learning and highlight the importance of ongoing assessment to improve library instruction. [Extracted from the article]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of RUSQ: A Journal of Reference & User Experience is the property of American Library Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Code: eng
        Text: English
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        StartPage: 28
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      – SubjectFull: Library reference services
        Type: general
      – SubjectFull: Information literacy
        Type: general
      – SubjectFull: Library orientation
        Type: general
      – SubjectFull: Educational outcomes
        Type: general
      – SubjectFull: Academic libraries
        Type: general
      – SubjectFull: Course content (Education)
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      – TitleFull: Tracking Instructional Themes at the Reference Desk.
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              M: 01
              Text: Winter2026
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              Y: 2026
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