Digital Disaster Crisis Management: Examining the Influence of Mobile Technology and Organizational Effectiveness on Disaster Governance.

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Title: Digital Disaster Crisis Management: Examining the Influence of Mobile Technology and Organizational Effectiveness on Disaster Governance.
Authors: Andhini, Helen Dias1 bahtiarherman@feb.umsrappang.ac.id, Kadir, Abdul Rahman1 rahmankadir77@fe.unhas.ac.id, Amar, Muhammad Yunus1 myunmar@unhas.ac.id, Nohong, Mursalim1 mursalimnohong@fe.unhas.ac.id, Sudarman, Suhaily1 arifuddin@fe.unhas.ac.id
Source: International Journal of Interactive Mobile Technologies. 2026, Vol. 20 Issue 10, p70-81. 12p.
Subjects: Organizational effectiveness, Mobile computing, Emergency management, Crisis communication, Technology Acceptance Model
Abstract: This study examines how mobile technology acceptance and organizational efficacy influence crisis information sharing and how this sharing affects disaster response effectiveness and governance quality. Using a quantitative cross-sectional design, data were collected from 285 Indonesian disaster response personnel and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that technology acceptance (ß = 0.34, p < 0.001) and organizational efficacy (ß = 0.41, p < 0.001) significantly promote information sharing. Information sharing, in turn, positively impacts response effectiveness (ß = 0.52) and governance quality (ß = 0.58). However, mediation analysis indicates that information sharing does not mediate all relationships; specifically, it does not mediate the link between technology acceptance and governance quality nor between organizational efficacy and tactical response effectiveness. The model accounts for up to 51% of the variance in governance outcomes. These findings offer a nuanced perspective for disaster management theory, highlighting that while digital tools are important catalysts, they must be integrated with institutional capacity and structured governance to ensure shared information leads to improved disaster outcomes. [ABSTRACT FROM AUTHOR]
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Database: Engineering Source
Description
Abstract:This study examines how mobile technology acceptance and organizational efficacy influence crisis information sharing and how this sharing affects disaster response effectiveness and governance quality. Using a quantitative cross-sectional design, data were collected from 285 Indonesian disaster response personnel and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that technology acceptance (ß = 0.34, p < 0.001) and organizational efficacy (ß = 0.41, p < 0.001) significantly promote information sharing. Information sharing, in turn, positively impacts response effectiveness (ß = 0.52) and governance quality (ß = 0.58). However, mediation analysis indicates that information sharing does not mediate all relationships; specifically, it does not mediate the link between technology acceptance and governance quality nor between organizational efficacy and tactical response effectiveness. The model accounts for up to 51% of the variance in governance outcomes. These findings offer a nuanced perspective for disaster management theory, highlighting that while digital tools are important catalysts, they must be integrated with institutional capacity and structured governance to ensure shared information leads to improved disaster outcomes. [ABSTRACT FROM AUTHOR]
ISSN:18657923
DOI:10.3991/ijim.v20i10.61581