Digital Disaster Crisis Management: Examining the Influence of Mobile Technology and Organizational Effectiveness on Disaster Governance.

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Title: Digital Disaster Crisis Management: Examining the Influence of Mobile Technology and Organizational Effectiveness on Disaster Governance.
Authors: Andhini, Helen Dias1 bahtiarherman@feb.umsrappang.ac.id, Kadir, Abdul Rahman1 rahmankadir77@fe.unhas.ac.id, Amar, Muhammad Yunus1 myunmar@unhas.ac.id, Nohong, Mursalim1 mursalimnohong@fe.unhas.ac.id, Sudarman, Suhaily1 arifuddin@fe.unhas.ac.id
Source: International Journal of Interactive Mobile Technologies. 2026, Vol. 20 Issue 10, p70-81. 12p.
Subjects: Organizational effectiveness, Mobile computing, Emergency management, Crisis communication, Technology Acceptance Model
Abstract: This study examines how mobile technology acceptance and organizational efficacy influence crisis information sharing and how this sharing affects disaster response effectiveness and governance quality. Using a quantitative cross-sectional design, data were collected from 285 Indonesian disaster response personnel and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that technology acceptance (ß = 0.34, p < 0.001) and organizational efficacy (ß = 0.41, p < 0.001) significantly promote information sharing. Information sharing, in turn, positively impacts response effectiveness (ß = 0.52) and governance quality (ß = 0.58). However, mediation analysis indicates that information sharing does not mediate all relationships; specifically, it does not mediate the link between technology acceptance and governance quality nor between organizational efficacy and tactical response effectiveness. The model accounts for up to 51% of the variance in governance outcomes. These findings offer a nuanced perspective for disaster management theory, highlighting that while digital tools are important catalysts, they must be integrated with institutional capacity and structured governance to ensure shared information leads to improved disaster outcomes. [ABSTRACT FROM AUTHOR]
Copyright of International Journal of Interactive Mobile Technologies is the property of International Journal of Interactive Mobile Technologies and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: This study examines how mobile technology acceptance and organizational efficacy influence crisis information sharing and how this sharing affects disaster response effectiveness and governance quality. Using a quantitative cross-sectional design, data were collected from 285 Indonesian disaster response personnel and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that technology acceptance (&#223; = 0.34, p &lt; 0.001) and organizational efficacy (&#223; = 0.41, p &lt; 0.001) significantly promote information sharing. Information sharing, in turn, positively impacts response effectiveness (&#223; = 0.52) and governance quality (&#223; = 0.58). However, mediation analysis indicates that information sharing does not mediate all relationships; specifically, it does not mediate the link between technology acceptance and governance quality nor between organizational efficacy and tactical response effectiveness. The model accounts for up to 51% of the variance in governance outcomes. These findings offer a nuanced perspective for disaster management theory, highlighting that while digital tools are important catalysts, they must be integrated with institutional capacity and structured governance to ensure shared information leads to improved disaster outcomes. [ABSTRACT FROM AUTHOR]
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  Data: &lt;i&gt;Copyright of International Journal of Interactive Mobile Technologies is the property of International Journal of Interactive Mobile Technologies and its content may not be copied or emailed to multiple sites without the copyright holder&#39;s express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.&lt;/i&gt; (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.3991/ijim.v20i10.61581
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 12
        StartPage: 70
    Subjects:
      – SubjectFull: Organizational effectiveness
        Type: general
      – SubjectFull: Mobile computing
        Type: general
      – SubjectFull: Emergency management
        Type: general
      – SubjectFull: Crisis communication
        Type: general
      – SubjectFull: Technology Acceptance Model
        Type: general
    Titles:
      – TitleFull: Digital Disaster Crisis Management: Examining the Influence of Mobile Technology and Organizational Effectiveness on Disaster Governance.
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            NameFull: Andhini, Helen Dias
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            NameFull: Kadir, Abdul Rahman
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            NameFull: Amar, Muhammad Yunus
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            NameFull: Nohong, Mursalim
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            NameFull: Sudarman, Suhaily
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            – D: 15
              M: 05
              Text: 2026
              Type: published
              Y: 2026
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