Just Cancel the @#%$* Account!

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Bibliographic Details
Title: Just Cancel the @#%$* Account!
Authors: Spring, Tom
Source: PCWorld. Feb2007, Vol. 25 Issue 2, p119-122. 4p. 3 Color Photographs.
Subjects: First person narrative, Internet, Web services, User charges, Online information services
Abstract: The article discusses the experiences of the author on canceling a Net-Zero dial-up Internet account. He mentions his efforts to reverse a charge that the service levied after his cancellation request. Moreover, the author reveals that he signed up and then canceled 32 accounts in order to evaluate the difficulty of canceling an online service. INSETS: Want to Cancel That Service? Check How Hard It'll be First;Best Ways to Unload an Online Service.
Database: Engineering Source
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Description
Abstract:The article discusses the experiences of the author on canceling a Net-Zero dial-up Internet account. He mentions his efforts to reverse a charge that the service levied after his cancellation request. Moreover, the author reveals that he signed up and then canceled 32 accounts in order to evaluate the difficulty of canceling an online service. INSETS: Want to Cancel That Service? Check How Hard It'll be First;Best Ways to Unload an Online Service.
ISSN:07378939