Testing Classification Systems for Reference Questions.

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Bibliographic Details
Title:	Testing Classification Systems for Reference Questions.
Authors:	Henry, Deborah B.¹, Neville, Tina M.²
Source:	Reference & User Services Quarterly. Summer2008, Vol. 47 Issue 4, p364-373. 10p. 4 Charts, 4 Graphs.
Subjects:	Library reference services, Library statistics, Classification, University of South Florida. Nelson Poynter Memorial Library, Katz, William A., Warner, Debra G.
Abstract:	The article focuses on reference service data collection and classification systems. It discusses the changing nature of reference inquiries due to the development of Information Commons, increased dependence on electronic services, and additional computer services available in academic libraries. Categories for traditional reference questions and electronic reference are discussed. The article compares classification systems developed by William A. Katz and Debra G. Warner using reference queries collected at the University of South Florida in St. Petersburg, Florida.
Database:	Engineering Source

Description
Abstract:	The article focuses on reference service data collection and classification systems. It discusses the changing nature of reference inquiries due to the development of Information Commons, increased dependence on electronic services, and additional computer services available in academic libraries. Categories for traditional reference questions and electronic reference are discussed. The article compares classification systems developed by William A. Katz and Debra G. Warner using reference queries collected at the University of South Florida in St. Petersburg, Florida.
ISSN:	10949054
DOI:	10.5860/rusq.47n4.364