How you can evaluate the integrity of your library service quality assessment data: Intercontinental LibQUAL+® analyses used as concrete heuristic examples.
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| Title: | How you can evaluate the integrity of your library service quality assessment data: Intercontinental LibQUAL+® analyses used as concrete heuristic examples. |
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| Authors: | Bruce Thompson, Martha Kyrillidou, Colleen Cook |
| Source: | Performance Measurement & Metrics. Oct2008, Vol. 9 Issue 3, p202-215. 14p. |
| Database: | Engineering Source |
| ISSN: | 14678047 |
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