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A Blueprint for Building Online Reference Knowledge Bases.

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Bibliographic Details
Title: A Blueprint for Building Online Reference Knowledge Bases.
Authors: Bosančić, Boris1,2
Source: Reference & User Services Quarterly. Winter2010, Vol. 50 Issue 2, p152-161. 10p. 1 Chart.
Subjects: Internet in library reference services, Research in information science, Library reference services, Libraries & the Internet, Information storage & retrieval systems, Electronic reference sources, Online information services
Abstract: An essay is presented on online reference services, focusing on online reference knowledge bases (ORKBs) as archives of questions and answers. Topics discussed include frequent question card files, the online reference service QuestionPoint, and the Digital Reference Electronic Warehouse (DREW) project, headed by online reference service experts R. David Lankes and Scott Nicholson.
Database: Engineering Source
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DbLabel: Engineering Source
An: 56578492
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
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  Data: A Blueprint for Building Online Reference Knowledge Bases.
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  Data: <searchLink fieldCode="DE" term="%22Internet+in+library+reference+services%22">Internet in library reference services</searchLink><br /><searchLink fieldCode="DE" term="%22Research+in+information+science%22">Research in information science</searchLink><br /><searchLink fieldCode="DE" term="%22Library+reference+services%22">Library reference services</searchLink><br /><searchLink fieldCode="DE" term="%22Libraries+%26+the+Internet%22">Libraries & the Internet</searchLink><br /><searchLink fieldCode="DE" term="%22Information+storage+%26+retrieval+systems%22">Information storage & retrieval systems</searchLink><br /><searchLink fieldCode="DE" term="%22Electronic+reference+sources%22">Electronic reference sources</searchLink><br /><searchLink fieldCode="DE" term="%22Online+information+services%22">Online information services</searchLink>
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  Label: Abstract
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  Data: An essay is presented on online reference services, focusing on online reference knowledge bases (ORKBs) as archives of questions and answers. Topics discussed include frequent question card files, the online reference service QuestionPoint, and the Digital Reference Electronic Warehouse (DREW) project, headed by online reference service experts R. David Lankes and Scott Nicholson.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=egs&AN=56578492
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      – Code: eng
        Text: English
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        PageCount: 10
        StartPage: 152
    Subjects:
      – SubjectFull: Internet in library reference services
        Type: general
      – SubjectFull: Research in information science
        Type: general
      – SubjectFull: Library reference services
        Type: general
      – SubjectFull: Libraries & the Internet
        Type: general
      – SubjectFull: Information storage & retrieval systems
        Type: general
      – SubjectFull: Electronic reference sources
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      – SubjectFull: Online information services
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      – TitleFull: A Blueprint for Building Online Reference Knowledge Bases.
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              Text: Winter2010
              Type: published
              Y: 2010
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