Bibliographic Details
| Title: |
The end of free support. (cover story) |
| Authors: |
Angus, Jeff |
| Source: |
PCWorld. Mar1994, Vol. 12 Issue 3, p202. 7p. 3 Color Photographs, 1 Chart. |
| Subjects: |
Computer software industry |
| Abstract: |
Evaluates the trend in the software industry of doing away with free phone support programs for customers. Possibility of customers carrying costs for technological support; Lead of Microsoft Incorporated in instituting several pay-for-support plans; Chart on software companies and their strategy for technological support. INSET: PC companies, third-party support firms compete for your.. |
| Database: |
Engineering Source |
