The end of free support.

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Bibliographic Details
Title: The end of free support. (cover story)
Authors: Angus, Jeff
Source: PCWorld. Mar1994, Vol. 12 Issue 3, p202. 7p. 3 Color Photographs, 1 Chart.
Subjects: Computer software industry
Abstract: Evaluates the trend in the software industry of doing away with free phone support programs for customers. Possibility of customers carrying costs for technological support; Lead of Microsoft Incorporated in instituting several pay-for-support plans; Chart on software companies and their strategy for technological support. INSET: PC companies, third-party support firms compete for your..
Database: Engineering Source
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  Availability: 0
Header DbId: egs
DbLabel: Engineering Source
An: 9404082375
AccessLevel: 6
PubType: Periodical
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PreciseRelevancyScore: 0
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  Data: The end of free support. (cover story)
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  Data: <searchLink fieldCode="JN" term="%22PCWorld%22">PCWorld</searchLink>. Mar1994, Vol. 12 Issue 3, p202. 7p. 3 Color Photographs, 1 Chart.
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  Data: Evaluates the trend in the software industry of doing away with free phone support programs for customers. Possibility of customers carrying costs for technological support; Lead of Microsoft Incorporated in instituting several pay-for-support plans; Chart on software companies and their strategy for technological support. INSET: PC companies, third-party support firms compete for your..
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RecordInfo BibRecord:
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    Languages:
      – Code: eng
        Text: English
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        PageCount: 7
        StartPage: 202
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      – SubjectFull: Computer software industry
        Type: general
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      – TitleFull: The end of free support.
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              M: 03
              Text: Mar1994
              Type: published
              Y: 1994
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