Advising as Servant Leadership: Investigating Student Satisfaction.

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Bibliographic Details
Title: Advising as Servant Leadership: Investigating Student Satisfaction.
Authors: Paul, W. Kohle1 Wayne.Paul@gpc.edu, Fitzpatrick, Colleen2 Colleen.Fitzpatrick@tccd.edu
Source: NACADA Journal. 2015, Vol. 35 Issue 2, p28-35. 8p. 2 Charts.
Subject Terms: *Grade repetition, *Professional education, *School dropout prevention, Servant leadership, Multiple regression analysis
Abstract: Student satisfaction with advising is positively linked to first-year student retention and sophomore persistence to their senior year. However, inconsistencies in the advising literature confound conclusions about the most effective advising approach to elicit student satisfaction. Positive links between the servant leadership approach and advising behaviors have been shown, but student satisfaction remains unexamined. We investigate student satisfaction with servant leadership-based advising. Utilizing hierarchical multiple regression analysis, we found positive correlations between servant leadership and student satisfaction with advising. In particular, advisors' altruistic behaviors elicited the greatest impact on student satisfaction. Implications for practice include advancing advising pedagogy and improving advisor selection and professional development. [ABSTRACT FROM AUTHOR]
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Database: Education Research Complete
Description
Abstract:Student satisfaction with advising is positively linked to first-year student retention and sophomore persistence to their senior year. However, inconsistencies in the advising literature confound conclusions about the most effective advising approach to elicit student satisfaction. Positive links between the servant leadership approach and advising behaviors have been shown, but student satisfaction remains unexamined. We investigate student satisfaction with servant leadership-based advising. Utilizing hierarchical multiple regression analysis, we found positive correlations between servant leadership and student satisfaction with advising. In particular, advisors' altruistic behaviors elicited the greatest impact on student satisfaction. Implications for practice include advancing advising pedagogy and improving advisor selection and professional development. [ABSTRACT FROM AUTHOR]
ISSN:02719517
DOI:10.12930/NACADA-14-019