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Main COVID-19 information sources in a culturally and linguistically diverse community in Sydney, Australia: A cross-sectional survey.

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Title: Main COVID-19 information sources in a culturally and linguistically diverse community in Sydney, Australia: A cross-sectional survey.
Authors: Ayre, J.1 (AUTHOR) jayr5092@uni.sydney.edu.au, Muscat, D.M.1 (AUTHOR), Mac, O.1 (AUTHOR), Batcup, C.1 (AUTHOR), Cvejic, E.1 (AUTHOR), Pickles, K.1 (AUTHOR), Dolan, H.1 (AUTHOR), Bonner, C.1 (AUTHOR), Mouwad, D.2 (AUTHOR), Zachariah, D.2 (AUTHOR), Turalic, U.3 (AUTHOR), Santalucia, Y.4 (AUTHOR), Chen, T.2 (AUTHOR), Vasic, G.2 (AUTHOR), McCaffery, K.J.1 (AUTHOR)
Source: Patient Education & Counseling. Aug2022, Vol. 105 Issue 8, p2793-2800. 8p.
Abstract: Objective: Describe COVID-19 information-seeking experiences for culturally and linguistically diverse groups in Sydney, Australia.Methods: Cross-sectional survey, translated into 11 languages; participants recruited from March 21 to July 9, 2021. Regression models identified factors associated with difficulty finding easy-to-understand COVID-19 information.Results: Across 708 participants (88% born overseas, 31% poor English proficiency), difficulty finding easy-to-understand COVID-19 information was rated 4.13 for English (95%CI: 3.85-4.41) and 4.36 for non-English language materials (95%CI: 4.07-4.66) (1 easy to 10 hard). Participants who were older (p < 0.001), had inadequate health literacy (p < 0.001), or poor English proficiency (p < 0.001) found it harder to find easy-to-understand English-language COVID-19 information. Those who had greater difficulty finding easy-to-understand non-English COVID-19 information were younger (p = 0.004), had poor English proficiency (p < 0.001), were university-educated (p = 0.05), and had spent longer living in Australia (p = 0.001). They were more likely to rely on friends and family for COVID-19 information (p = 0.02). There was significant variation in information-seeking experiences across language groups (p's < 0.001).Conclusions: Easy-to-understand and accessible COVID-19 information is needed to meet the needs of people in culturally and linguistically diverse communities.Practice Implications: COVID-19 communication efforts must involve working alongside these communities to leverage existing communication channels and tailor messages. [ABSTRACT FROM AUTHOR]
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Database: Education Research Complete
Description
Abstract:<bold>Objective: </bold>Describe COVID-19 information-seeking experiences for culturally and linguistically diverse groups in Sydney, Australia.<bold>Methods: </bold>Cross-sectional survey, translated into 11 languages; participants recruited from March 21 to July 9, 2021. Regression models identified factors associated with difficulty finding easy-to-understand COVID-19 information.<bold>Results: </bold>Across 708 participants (88% born overseas, 31% poor English proficiency), difficulty finding easy-to-understand COVID-19 information was rated 4.13 for English (95%CI: 3.85-4.41) and 4.36 for non-English language materials (95%CI: 4.07-4.66) (1 easy to 10 hard). Participants who were older (p < 0.001), had inadequate health literacy (p < 0.001), or poor English proficiency (p < 0.001) found it harder to find easy-to-understand English-language COVID-19 information. Those who had greater difficulty finding easy-to-understand non-English COVID-19 information were younger (p = 0.004), had poor English proficiency (p < 0.001), were university-educated (p = 0.05), and had spent longer living in Australia (p = 0.001). They were more likely to rely on friends and family for COVID-19 information (p = 0.02). There was significant variation in information-seeking experiences across language groups (p's < 0.001).<bold>Conclusions: </bold>Easy-to-understand and accessible COVID-19 information is needed to meet the needs of people in culturally and linguistically diverse communities.<bold>Practice Implications: </bold>COVID-19 communication efforts must involve working alongside these communities to leverage existing communication channels and tailor messages. [ABSTRACT FROM AUTHOR]
ISSN:07383991
DOI:10.1016/j.pec.2022.03.028