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Integrating Artificial Intelligence in a University Counseling Clinic.

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Title: Integrating Artificial Intelligence in a University Counseling Clinic.
Authors: Sheperis, Donna1 dsheperis@paloaltou.edu, Sadeh-Sharvit, Shiri1, Guinn, Victoria1, Joseph, Roshni1, Bunge, Eduardo1, Assenheim-Dagan, Lee2
Source: Journal of Counselor Preparation & Supervision. 2025, Vol. 19 Issue 3, p1-14. 14p.
Subject Terms: *Artificial intelligence, *Training of counselors, *Counseling in higher education, *Mental health services, *Educational evaluation, *Medical personnel training, Telemedicine, Health outcome assessment
Abstract: Artificial intelligence (AI) is increasingly used in mental health care, yet counseling students receive little training in digital tool integration. This program evaluation describes the use of an ambient AI platform in a university telemental health clinic to support clinical training. The AI system tracked interventions, themes, talk ratios, and symptom changes across 175 sessions by 13 trainees with 93 clients. Most frequent interventions included validation (97.6%), CBT skills (52.1%), and action planning (63.1%). Counselor talk time averaged 43% of the session, with themes such as relationships and school being predominant in client talk time. By session 7, data indicated a 15% reduction in depression and 7% in anxiety symptoms. Findings suggest AI supports measurement-based care and enhances skill development in novice counseling students. [ABSTRACT FROM AUTHOR]
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Database: Education Research Complete
Description
Abstract:Artificial intelligence (AI) is increasingly used in mental health care, yet counseling students receive little training in digital tool integration. This program evaluation describes the use of an ambient AI platform in a university telemental health clinic to support clinical training. The AI system tracked interventions, themes, talk ratios, and symptom changes across 175 sessions by 13 trainees with 93 clients. Most frequent interventions included validation (97.6%), CBT skills (52.1%), and action planning (63.1%). Counselor talk time averaged 43% of the session, with themes such as relationships and school being predominant in client talk time. By session 7, data indicated a 15% reduction in depression and 7% in anxiety symptoms. Findings suggest AI supports measurement-based care and enhances skill development in novice counseling students. [ABSTRACT FROM AUTHOR]
ISSN:21643288
DOI:10.70013/wdo9cs4m