Bibliographic Details
| Title: |
Komunikasi Lintas Budaya dalam Implementasi Program Triple Win: Studi Kasus Kerja Sama GIZ, BP2MI, dan Bundesagentur für Arbeit dalam Rekrutmen Perawat Indonesia ke Jerman. |
| Authors: |
Dwiasputra, Javan Agthian Fajar1 javandwisputra@gmail.com |
| Source: |
Jurnal Pendidikan Indonesia. Sep2025, Vol. 6 Issue 9, p4438-4445. 8p. |
| Subject Terms: |
*Cross-cultural communication, *International cooperation, *Multicultural education, Cultural intelligence, Nurses, Countries, Migrant labor |
| Geographic Terms: |
Germany, Indonesia |
| Abstract (English): |
Globalization and the global healthcare workforce crisis have driven increased mobility of nurses across borders, one example being the Triple Win Program, which involves collaboration between the Indonesian Migrant Workers Protection Agency (BP2MI), the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), and the German Bundesagentur für Arbeit (BA). This program is designed to address the need for nursing staff in Germany while simultaneously opening up job opportunities for Indonesian nurses. However, the program's implementation faces complex cross-cultural communication challenges due to differences in values, work systems, and communication styles between Indonesia (high-context, collectivistic, hierarchical) and Germany (low-context, individualistic, egalitarian). This study aims to analyze cross-cultural communication practices among stakeholders in the Triple Win Program, identify communication barriers, and explore adaptation strategies used. Using an interpretiveconstructivist paradigm and a qualitative case study approach, data were collected through in-depth interviews, document analysis, and observations of departure training. The research results show five main findings: (1) tensions due to differences in communication styles and cultural values; (2) administrative barriers and misconceptions of terminology; (3) cultural mediation strategies through intercultural training and alumni mentoring; (4) institutional imbalances that place the German side more dominant; and (5) the role of Cultural Intelligence (CQ) as a key to successful adaptation. This research concludes that cross-cultural communication functions not only as a transfer of information, but also as a process of negotiating meaning, power, and identity in international cooperation. Practical implications include the need for intercultural training for all stakeholders, the development of collaborative modules, and strengthening the role of alumni as intercultural agents to increase program sustainability. [ABSTRACT FROM AUTHOR] |
| Abstract (Indonesian): |
Globalisasi dan krisis tenaga kesehatan global mendorong meningkatnya mobilitas perawat lintas negara, salah satunya melalui Program Triple Win yang melibatkan kerja sama antara Badan Pelindungan Pekerja Migran Indonesia (BP2MI), Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), dan Bundesagentur für Arbeit (BA) Jerman. Program ini dirancang untuk menjawab kebutuhan tenaga perawat di Jerman sekaligus membuka peluang kerja bagi perawat Indonesia. Namun, implementasi program menghadapi tantangan komunikasi lintas budaya yang kompleks akibat perbedaan nilai, sistem kerja, dan gaya komunikasi antara Indonesia (high-context, kolektivistik, hierarkis) dan Jerman (low-context, individualistik, egaliter). Penelitian ini bertujuan menganalisis praktik komunikasi lintas budaya antar pemangku kepentingan dalam Program Triple Win, mengidentifikasi hambatan komunikasi, serta mengeksplorasi strategi adaptasi yang digunakan. Menggunakan paradigma interpretatifkonstruktivis dan pendekatan kualitatif studi kasus, data dikumpulkan melalui wawancara mendalam, analisis dokumen, dan observasi pelatihan keberangkatan. Hasil penelitian menunjukkan lima temuan utama: (1) adanya ketegangan akibat perbedaan gaya komunikasi dan nilai budaya; (2) hambatan administratif dan miskonsepsi terminologi; (3) strategi mediasi budaya melalui pelatihan interkultural dan pendamping alumni; (4) ketimpangan posisi institusional yang menempatkan pihak Jerman lebih dominan; serta (5) peran Cultural Intelligence (CQ) sebagai kunci keberhasilan adaptasi. Penelitian ini menyimpulkan bahwa komunikasi lintas budaya berfungsi tidak hanya sebagai transfer informasi, tetapi juga sebagai proses negosiasi makna, kekuasaan, dan identitas dalam kerja sama internasional. Implikasi praktisnya meliputi perlunya pelatihan interkultural bagi seluruh stakeholder, penyusunan modul kolaboratif, serta penguatan peran alumni sebagai agen interkultural untuk meningkatkan keberlanjutan program. [ABSTRACT FROM AUTHOR] |
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| Database: |
Education Research Complete |
