Higher education in Armenia adopting AI and digital technologies: Students' experiences and perspectives.

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Bibliographic Details
Title:	Higher education in Armenia adopting AI and digital technologies: Students' experiences and perspectives.
Authors:	Tovmasyan, Gayane¹ tovmasyangayane@yahoo.com
Source:	Issues in Educational Research. 2025, Vol. 35 Issue 2, p798-817. 20p.
Subject Terms:	*Higher education, Artificial intelligence in education
Geographic Terms:	Armenia
Abstract:	This paper explores the impact of digital technologies and artificial intelligence on higher education from the perspective of students at four Armenian universities. Data from indepth interviews with 200 students and focus group discussions highlight how digital platforms and AI tools are used for academic purposes, assess student satisfaction, and identify challenges. Findings show that 83.5% of students believe their academic performance improved through digital and AI tools, with platforms like ChatGPT widely adopted. Despite this, gaps persist, including limited digital skills training and insufficient AI integration at universities. Most students predict a significant impact of AI on education in the next five years but do not want AI to replace human teachers. The study reveals significant associations between digital tool usage frequency, AI's influence on academic performance, and students' likelihood to recommend these tools. Students appreciate the benefits of increased accessibility and personalised learning but raise concerns about technical issues, data privacy, and reduced human interaction. The study highlights the need for further integration of AI-driven tools such as AI-assisted teaching, chatbots for 24/7 support, virtual labs, augmented reality tools, and AI-based mental health monitoring. These insights can guide universities in enhancing education through digital and AI technologies. [ABSTRACT FROM AUTHOR]
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Database:	Education Research Complete

Description
Abstract:	This paper explores the impact of digital technologies and artificial intelligence on higher education from the perspective of students at four Armenian universities. Data from indepth interviews with 200 students and focus group discussions highlight how digital platforms and AI tools are used for academic purposes, assess student satisfaction, and identify challenges. Findings show that 83.5% of students believe their academic performance improved through digital and AI tools, with platforms like ChatGPT widely adopted. Despite this, gaps persist, including limited digital skills training and insufficient AI integration at universities. Most students predict a significant impact of AI on education in the next five years but do not want AI to replace human teachers. The study reveals significant associations between digital tool usage frequency, AI's influence on academic performance, and students' likelihood to recommend these tools. Students appreciate the benefits of increased accessibility and personalised learning but raise concerns about technical issues, data privacy, and reduced human interaction. The study highlights the need for further integration of AI-driven tools such as AI-assisted teaching, chatbots for 24/7 support, virtual labs, augmented reality tools, and AI-based mental health monitoring. These insights can guide universities in enhancing education through digital and AI technologies. [ABSTRACT FROM AUTHOR]
ISSN:	03137155