"You don't have to go it alone": The delivery and description of appointment-based research services.

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Bibliographic Details
Title: "You don't have to go it alone": The delivery and description of appointment-based research services.
Authors: Kelly, Katy1 (AUTHOR) kkelly2@udayton.edu
Source: Public Services Quarterly. Jan-Mar2026, Vol. 22 Issue 1, p1-12. 12p.
Subject Terms: *Undergraduates, *Librarians, *Academic libraries, *Library public services, Library websites, Library marketing, Service departments
Abstract: Appointment-based research help services provided by librarians to undergraduate students are prevalent in academic libraries. This study examines the delivery and description of these services using information gathered from library websites. The most common appointment-making mechanisms within the sample included the ability to pick a date and time, contacting a librarian using a directory listing, and completing an appointment request form. Descriptions of the service varied and were analyzed using a checklist of common details. The results and implementation considerations can be useful guides to developing public services and marketing. [ABSTRACT FROM AUTHOR]
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Database: Education Research Complete
Description
Abstract:Appointment-based research help services provided by librarians to undergraduate students are prevalent in academic libraries. This study examines the delivery and description of these services using information gathered from library websites. The most common appointment-making mechanisms within the sample included the ability to pick a date and time, contacting a librarian using a directory listing, and completing an appointment request form. Descriptions of the service varied and were analyzed using a checklist of common details. The results and implementation considerations can be useful guides to developing public services and marketing. [ABSTRACT FROM AUTHOR]
ISSN:15228959
DOI:10.1080/15228959.2025.2595013