From Inherited Systems to Strategic Decisions: Leading a Server Migration as a New Department Head.

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Bibliographic Details
Title: From Inherited Systems to Strategic Decisions: Leading a Server Migration as a New Department Head.
Authors: Griffith, Garrett1 ghgriffi@iu.edu
Source: Information Technology & Libraries. Jun2026, Vol. 45 Issue 2, p1-5. 5p.
Subject Terms: *Academic libraries, *Decision making, *Information technology, *Emotions, *Research, *Employees' workload, Strategic planning, Customer relations, Workflow, Medical referrals
Geographic Terms: Indiana
Abstract: The author examines the migration of Indiana University Libraries' interlibrary loan platform, ILLiad, from a locally-hosted server to OCLC hosting through the perspective of a new department head inheriting this critical technology decision. He explores how staffing changes, lost institutional knowledge, recurring system instability, and limited technical capacity prompted a reassessment of long-standing local practices. The piece outlines research, consortium consultation, approval processes, implementation challenges, authentication and workflow issues, and post-migration tradeoffs. Ultimately, the author offers practical guidance for new leaders tasked with managing inherited systems, vendor relationships, imperfect information, and strategic change in complex academic library environments. [ABSTRACT FROM AUTHOR]
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Database: Education Research Complete
Description
Abstract:The author examines the migration of Indiana University Libraries' interlibrary loan platform, ILLiad, from a locally-hosted server to OCLC hosting through the perspective of a new department head inheriting this critical technology decision. He explores how staffing changes, lost institutional knowledge, recurring system instability, and limited technical capacity prompted a reassessment of long-standing local practices. The piece outlines research, consortium consultation, approval processes, implementation challenges, authentication and workflow issues, and post-migration tradeoffs. Ultimately, the author offers practical guidance for new leaders tasked with managing inherited systems, vendor relationships, imperfect information, and strategic change in complex academic library environments. [ABSTRACT FROM AUTHOR]
ISSN:07309295
DOI:10.5860/ital.v45i2.17746