From Inherited Systems to Strategic Decisions: Leading a Server Migration as a New Department Head.

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Title: From Inherited Systems to Strategic Decisions: Leading a Server Migration as a New Department Head.
Authors: Griffith, Garrett1 ghgriffi@iu.edu
Source: Information Technology & Libraries. Jun2026, Vol. 45 Issue 2, p1-5. 5p.
Subject Terms: *Academic libraries, *Decision making, *Information technology, *Emotions, *Research, *Employees' workload, Strategic planning, Customer relations, Workflow, Medical referrals
Geographic Terms: Indiana
Abstract: The author examines the migration of Indiana University Libraries' interlibrary loan platform, ILLiad, from a locally-hosted server to OCLC hosting through the perspective of a new department head inheriting this critical technology decision. He explores how staffing changes, lost institutional knowledge, recurring system instability, and limited technical capacity prompted a reassessment of long-standing local practices. The piece outlines research, consortium consultation, approval processes, implementation challenges, authentication and workflow issues, and post-migration tradeoffs. Ultimately, the author offers practical guidance for new leaders tasked with managing inherited systems, vendor relationships, imperfect information, and strategic change in complex academic library environments. [ABSTRACT FROM AUTHOR]
Copyright of Information Technology & Libraries is the property of American Library Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: The author examines the migration of Indiana University Libraries' interlibrary loan platform, ILLiad, from a locally-hosted server to OCLC hosting through the perspective of a new department head inheriting this critical technology decision. He explores how staffing changes, lost institutional knowledge, recurring system instability, and limited technical capacity prompted a reassessment of long-standing local practices. The piece outlines research, consortium consultation, approval processes, implementation challenges, authentication and workflow issues, and post-migration tradeoffs. Ultimately, the author offers practical guidance for new leaders tasked with managing inherited systems, vendor relationships, imperfect information, and strategic change in complex academic library environments. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Information Technology & Libraries is the property of American Library Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.5860/ital.v45i2.17746
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        Text: English
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      – SubjectFull: Academic libraries
        Type: general
      – SubjectFull: Decision making
        Type: general
      – SubjectFull: Information technology
        Type: general
      – SubjectFull: Emotions
        Type: general
      – SubjectFull: Research
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      – SubjectFull: Employees' workload
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      – SubjectFull: Strategic planning
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      – SubjectFull: Customer relations
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      – SubjectFull: Workflow
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      – SubjectFull: Medical referrals
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      – SubjectFull: Indiana
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      – TitleFull: From Inherited Systems to Strategic Decisions: Leading a Server Migration as a New Department Head.
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              M: 06
              Text: Jun2026
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              Y: 2026
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