How Do I Get a Campus ID? The Other Role of the Academic Library in Student Retention and Success.
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| Title: | How Do I Get a Campus ID? The Other Role of the Academic Library in Student Retention and Success. |
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| Authors: | Grallo, JacquiD.1 (AUTHOR) jgrallo@csumb.edu, Chalmers, Mardi2 (AUTHOR), Baker, PamelaG.1 (AUTHOR) |
| Source: | Reference Librarian. Apr-Jun2012, Vol. 53 Issue 2, p182-193. 12p. 3 Graphs. |
| Subject Terms: | *Academic library statistics, *College students, *Research, *Retention of college students, *Services for college students, Library information desks, Information commons |
| Abstract: | Academic libraries have long gathered data at the reference desk to facilitate informed development of services and collections, and have long known that regardless of whether questions are related to doing research, the library is a safe place a student may go to find answers. This article highlights the role of the library and information commons service desks as valuable windows into the student experience. The authors suggest that librarians share with campus stakeholders information about students’ non-research-related questions to aid in the development of programs and services designed to help students adjust to campus life and, ultimately, succeed. [ABSTRACT FROM PUBLISHER] |
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| Database: | Education Research Complete |
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| Abstract: | Academic libraries have long gathered data at the reference desk to facilitate informed development of services and collections, and have long known that regardless of whether questions are related to doing research, the library is a safe place a student may go to find answers. This article highlights the role of the library and information commons service desks as valuable windows into the student experience. The authors suggest that librarians share with campus stakeholders information about students’ non-research-related questions to aid in the development of programs and services designed to help students adjust to campus life and, ultimately, succeed. [ABSTRACT FROM PUBLISHER] |
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| ISSN: | 02763877 |
| DOI: | 10.1080/02763877.2011.618787 |
