Bishop, B. W., & Bartlett, J. A. (2013). Where Do We Go from Here? Informing Academic Library Staffing through Reference Transaction Analysis. College & Research Libraries, 74(5), 489. https://doi.org/10.5860/crl-365
Chicago Style (17th ed.) CitationBishop, Bradley Wade, and Jennifer A. Bartlett. "Where Do We Go from Here? Informing Academic Library Staffing Through Reference Transaction Analysis." College & Research Libraries 74, no. 5 (2013): 489. https://doi.org/10.5860/crl-365.
MLA (9th ed.) CitationBishop, Bradley Wade, and Jennifer A. Bartlett. "Where Do We Go from Here? Informing Academic Library Staffing Through Reference Transaction Analysis." College & Research Libraries, vol. 74, no. 5, 2013, p. 489, https://doi.org/10.5860/crl-365.