A Cost Benefit Technique for R & D Based Information.

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Bibliographic Details
Title: A Cost Benefit Technique for R & D Based Information.
Authors: Stern, B. T., Wellcome Foundation Ltd., Beckenham (England).
Peer Reviewed: N
Page Count: 7
Publication Date: 1970
Descriptors: Cost Effectiveness, Costs, Information Dissemination, Information Processing, Information Science, Information Services, Measurement, Methods, Research
Abstract: A cost benefit technique consisting of the following five phases is proposed: (a) specific objectives of the service, (b) measurement of work flow, (c) work costing, (d) charge to users of the information service, and (e) equating demand and cost. In this approach, objectives are best stated by someone not routinely concerned with the individual activities in a particular environment; the work measurement is undertaken by the staff with proper assignment of activity measurement where overlaps occur; monthly recording of work volumes; charges for information services will most likely cause the user to demand what he needs; and the cost benefit is calculated as the ratio of the value of "sales" to the cost of providing the activity. (AB)
Notes: (4 References)
Journal Code: RIEJAN1972
Entry Date: 1972
Accession Number: ED054818
Database: ERIC
Description
Abstract:A cost benefit technique consisting of the following five phases is proposed: (a) specific objectives of the service, (b) measurement of work flow, (c) work costing, (d) charge to users of the information service, and (e) equating demand and cost. In this approach, objectives are best stated by someone not routinely concerned with the individual activities in a particular environment; the work measurement is undertaken by the staff with proper assignment of activity measurement where overlaps occur; monthly recording of work volumes; charges for information services will most likely cause the user to demand what he needs; and the cost benefit is calculated as the ratio of the value of "sales" to the cost of providing the activity. (AB)