Development of Performance Standards for Employment Service. Volume 4: Handbook for Analyzing Local ES Performance.

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Bibliographic Details
Title: Development of Performance Standards for Employment Service. Volume 4: Handbook for Analyzing Local ES Performance.
Authors: Fairchild, Charles K., Shelley (E. F.) Associates, Inc., Washington, DC.
Availability: National Technical Information Service, Springfield, Virginia 22161 (No price given)
Peer Reviewed: N
Page Count: 178
Publication Date: 1975
Sponsoring Agency: Manpower Administration (DOL), Washington, DC. Office of Research and Development.
Contract Number: DL-20-36-74-22
Report Number: DLMA-20-36-74-22-4
VT-102-791
Document Type: Reports - Research
Descriptors: Cost Effectiveness, Data Analysis, Data Collection, Employment Services, Evaluation Criteria, Evaluation Methods, Guidelines, Job Placement, Performance Criteria, Performance Specifications, Productivity, Program Effectiveness, Questionnaires, Standards, Worksheets
Abstract: The objective of the project was to develop methods for establishing output and input performance standards for the placement and placement-support functions of the U.S. Employment Service (ES). Volume 4, a preliminary or working handbook, contains all forms, guidelines, procedures, and training materials for primary data collection and analysis by ES functional activity of local staff time utilization, minutes per unit of service, service ratios, and key quality factors. The "handbook" is designed to serve as a self-application package in future work to establish input standards; it can also be used as a local self-analysis and diagnostic tool pending establishment of input standards. (Author)
Notes: For related documents, see CE 007 224-226
Journal Code: RIESEP1976
Entry Date: 1976
Accession Number: ED122164
Database: ERIC
Description
Abstract:The objective of the project was to develop methods for establishing output and input performance standards for the placement and placement-support functions of the U.S. Employment Service (ES). Volume 4, a preliminary or working handbook, contains all forms, guidelines, procedures, and training materials for primary data collection and analysis by ES functional activity of local staff time utilization, minutes per unit of service, service ratios, and key quality factors. The "handbook" is designed to serve as a self-application package in future work to establish input standards; it can also be used as a local self-analysis and diagnostic tool pending establishment of input standards. (Author)