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Supporting the Whole Community College Student: The Impact of Nudging for Basic Needs Security

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Title: Supporting the Whole Community College Student: The Impact of Nudging for Basic Needs Security
Language: English
Authors: Goldrick-Rab, Sara, Clark, Kallie, Baker-Smith, Christine, Witherspoon, Collin, Temple University, Hope Center for College, Community, and Justice
Source: Hope Center for College, Community, and Justice. 2021.
Availability: Hope Center for College, Community, and Justice. Jones Hall, 1316 West Ontario Street, 6th floor, Philadelphia, PA 19140. e-mail: hopectr@temple.edu; Web site: https://hopeforcollege.com/
Peer Reviewed: N
Page Count: 31
Publication Date: 2021
Sponsoring Agency: Trellis Foundation
Document Type: Reports - Research
Education Level: Higher Education
Postsecondary Education
Two Year Colleges
Descriptors: Community College Students, Student Needs, Academic Achievement, Caring, At Risk Students, Low Income Students, Remedial Instruction, Poverty, School Holding Power, Homeless People, Hunger, Access to Computers, Transportation, Access to Health Care, Program Evaluation, Student Financial Aid, Social Services, Outreach Programs, Gender Differences, Grade Point Average
Geographic Terms: Texas
Abstract: Community colleges have started to support students' basic needs in multiple ways. Campus-based hubs offering services like public benefits access, emergency aid, food pantries and case management have become increasingly popular. However, limited evidence exists on whether connecting with these hubs improves academic success. The Advocacy and Resource Center (ARC) at Amarillo College (AC) in Texas is a well-established example of how a college can care for its students. In 2018, The Hope Center published a detailed case study of the college's approach to AC's "culture of caring" embodied by the ARC. At the time, the ARC served 13% of Amarillo College students, well short of the estimated two-thirds who endured basic needs insecurity. This report details the partnership with the college to conduct an evaluation advancing two institutional goals: (1) Increase utilization of the ARC, particularly among students most at risk of leaving college, with a low-cost technology-enabled approach; and (2) Estimate the academic impacts of connecting students to the ARC. The authors identified students who might benefit from the ARC: those from low-income households and those enrolled in developmental education coursework. Placement in developmental education signals insufficient K-12 preparation and/or gaps in enrollment, both of which are associated with poverty. The authors targeted personalized emails to a randomly selected group of these students informing them of and inviting them to the ARC for support. These emails had positive impacts on students at AC: (1) Rates of visiting the ARC more than doubled from 22% to 56%; and (2) Developmental education students were 20% more likely to pass developmental education courses, a crucial milestone. However, the authors did not find clear evidence that nudged students completed more credits, received higher grades, or passed other courses at higher rates. While they saw promising trends regarding retention and graduation, that may be due to chance.
Abstractor: ERIC
Entry Date: 2023
Accession Number: ED626842
Database: ERIC
FullText Text:
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  Data: Supporting the Whole Community College Student: The Impact of Nudging for Basic Needs Security
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  Data: Hope Center for College, Community, and Justice. Jones Hall, 1316 West Ontario Street, 6th floor, Philadelphia, PA 19140. e-mail: hopectr@temple.edu; Web site: https://hopeforcollege.com/
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  Data: 31
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  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Texas%22">Texas</searchLink>
– Name: Abstract
  Label: Abstract
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  Data: Community colleges have started to support students' basic needs in multiple ways. Campus-based hubs offering services like public benefits access, emergency aid, food pantries and case management have become increasingly popular. However, limited evidence exists on whether connecting with these hubs improves academic success. The Advocacy and Resource Center (ARC) at Amarillo College (AC) in Texas is a well-established example of how a college can care for its students. In 2018, The Hope Center published a detailed case study of the college's approach to AC's "culture of caring" embodied by the ARC. At the time, the ARC served 13% of Amarillo College students, well short of the estimated two-thirds who endured basic needs insecurity. This report details the partnership with the college to conduct an evaluation advancing two institutional goals: (1) Increase utilization of the ARC, particularly among students most at risk of leaving college, with a low-cost technology-enabled approach; and (2) Estimate the academic impacts of connecting students to the ARC. The authors identified students who might benefit from the ARC: those from low-income households and those enrolled in developmental education coursework. Placement in developmental education signals insufficient K-12 preparation and/or gaps in enrollment, both of which are associated with poverty. The authors targeted personalized emails to a randomly selected group of these students informing them of and inviting them to the ARC for support. These emails had positive impacts on students at AC: (1) Rates of visiting the ARC more than doubled from 22% to 56%; and (2) Developmental education students were 20% more likely to pass developmental education courses, a crucial milestone. However, the authors did not find clear evidence that nudged students completed more credits, received higher grades, or passed other courses at higher rates. While they saw promising trends regarding retention and graduation, that may be due to chance.
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    Languages:
      – Text: English
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      Pagination:
        PageCount: 31
    Subjects:
      – SubjectFull: Community College Students
        Type: general
      – SubjectFull: Student Needs
        Type: general
      – SubjectFull: Academic Achievement
        Type: general
      – SubjectFull: Caring
        Type: general
      – SubjectFull: At Risk Students
        Type: general
      – SubjectFull: Low Income Students
        Type: general
      – SubjectFull: Remedial Instruction
        Type: general
      – SubjectFull: Poverty
        Type: general
      – SubjectFull: School Holding Power
        Type: general
      – SubjectFull: Homeless People
        Type: general
      – SubjectFull: Hunger
        Type: general
      – SubjectFull: Access to Computers
        Type: general
      – SubjectFull: Transportation
        Type: general
      – SubjectFull: Access to Health Care
        Type: general
      – SubjectFull: Program Evaluation
        Type: general
      – SubjectFull: Student Financial Aid
        Type: general
      – SubjectFull: Social Services
        Type: general
      – SubjectFull: Outreach Programs
        Type: general
      – SubjectFull: Gender Differences
        Type: general
      – SubjectFull: Grade Point Average
        Type: general
      – SubjectFull: Texas
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      – TitleFull: Supporting the Whole Community College Student: The Impact of Nudging for Basic Needs Security
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            NameFull: Clark, Kallie
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