Student Support: Enabling the Learner Journey. Research Report
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| Title: | Student Support: Enabling the Learner Journey. Research Report |
|---|---|
| Language: | English |
| Authors: | Upekha Andrahannadi, Tabatha Griffin, National Centre for Vocational Education Research (NCVER) (Australia) |
| Source: | National Centre for Vocational Education Research (NCVER). 2025. |
| Availability: | National Centre for Vocational Education Research Ltd. P.O. Box 8288, Stational Arcade, Adelaide, SA 5000, Australia. Tel: +61-8-230-8400; Fax: +61-8-212-3436; e-mail: ncver@ncver.edu.au; Web site: http://www.ncver.edu.au |
| Peer Reviewed: | N |
| Page Count: | 43 |
| Publication Date: | 2025 |
| Document Type: | Reports - Research |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Training, Learning Trajectories, Qualifications, Graduation Rate, Student Satisfaction, Student Personnel Services, Academic Achievement, Holistic Approach, Early Intervention, Interpersonal Relationship, Graduation, Program Effectiveness, Stakeholders, Barriers, Job Skills, Career and Technical Education, Foreign Countries |
| Geographic Terms: | Australia |
| ISBN: | 978-1-922801-28-9 |
| Abstract: | This research investigated how registered training organisations (RTOs) could better support the needs of students throughout their learner journey for them to succeed in their training. The research identified six key characteristics of effective student support, when and how support needs are identified and provided to students through their learner journey, and the barriers faced by RTOs and students when delivering and accessing student support. Through case studies of RTOs with high completion rates and/or high student satisfaction with student support services, the research aimed to provide examples of how effective student support is practiced. |
| Abstractor: | As Provided |
| Entry Date: | 2025 |
| Accession Number: | ED677295 |
| Database: | ERIC |
| Abstract: | This research investigated how registered training organisations (RTOs) could better support the needs of students throughout their learner journey for them to succeed in their training. The research identified six key characteristics of effective student support, when and how support needs are identified and provided to students through their learner journey, and the barriers faced by RTOs and students when delivering and accessing student support. Through case studies of RTOs with high completion rates and/or high student satisfaction with student support services, the research aimed to provide examples of how effective student support is practiced. |
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| ISBN: | 978-1-922801-28-9 |
