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Student Support: Enabling the Learner Journey. Research Report

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Title: Student Support: Enabling the Learner Journey. Research Report
Language: English
Authors: Upekha Andrahannadi, Tabatha Griffin, National Centre for Vocational Education Research (NCVER) (Australia)
Source: National Centre for Vocational Education Research (NCVER). 2025.
Availability: National Centre for Vocational Education Research Ltd. P.O. Box 8288, Stational Arcade, Adelaide, SA 5000, Australia. Tel: +61-8-230-8400; Fax: +61-8-212-3436; e-mail: ncver@ncver.edu.au; Web site: http://www.ncver.edu.au
Peer Reviewed: N
Page Count: 43
Publication Date: 2025
Document Type: Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Training, Learning Trajectories, Qualifications, Graduation Rate, Student Satisfaction, Student Personnel Services, Academic Achievement, Holistic Approach, Early Intervention, Interpersonal Relationship, Graduation, Program Effectiveness, Stakeholders, Barriers, Job Skills, Career and Technical Education, Foreign Countries
Geographic Terms: Australia
ISBN: 978-1-922801-28-9
Abstract: This research investigated how registered training organisations (RTOs) could better support the needs of students throughout their learner journey for them to succeed in their training. The research identified six key characteristics of effective student support, when and how support needs are identified and provided to students through their learner journey, and the barriers faced by RTOs and students when delivering and accessing student support. Through case studies of RTOs with high completion rates and/or high student satisfaction with student support services, the research aimed to provide examples of how effective student support is practiced.
Abstractor: As Provided
Entry Date: 2025
Accession Number: ED677295
Database: ERIC
FullText Text:
  Availability: 0
CustomLinks:
  – Url: https://eric.ed.gov/contentdelivery/servlet/ERICServlet?accno=ED677295
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PubType: Report
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  Data: Student Support: Enabling the Learner Journey. Research Report
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  Data: <searchLink fieldCode="AR" term="%22Upekha+Andrahannadi%22">Upekha Andrahannadi</searchLink><br /><searchLink fieldCode="AR" term="%22Tabatha+Griffin%22">Tabatha Griffin</searchLink><br /><searchLink fieldCode="AR" term="%22National+Centre+for+Vocational+Education+Research+%28NCVER%29+%28Australia%29%22">National Centre for Vocational Education Research (NCVER) (Australia)</searchLink>
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  Data: <searchLink fieldCode="SO" term="%22National+Centre+for+Vocational+Education+Research+%28NCVER%29%22"><i>National Centre for Vocational Education Research (NCVER)</i></searchLink>. 2025.
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  Label: Availability
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  Data: National Centre for Vocational Education Research Ltd. P.O. Box 8288, Stational Arcade, Adelaide, SA 5000, Australia. Tel: +61-8-230-8400; Fax: +61-8-212-3436; e-mail: ncver@ncver.edu.au; Web site: http://www.ncver.edu.au
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  Data: N
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  Label: Page Count
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  Data: 43
– Name: DatePubCY
  Label: Publication Date
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  Data: 2025
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  Data: Reports - Research
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Label: Descriptors
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  Data: <searchLink fieldCode="DE" term="%22Training%22">Training</searchLink><br /><searchLink fieldCode="DE" term="%22Learning+Trajectories%22">Learning Trajectories</searchLink><br /><searchLink fieldCode="DE" term="%22Qualifications%22">Qualifications</searchLink><br /><searchLink fieldCode="DE" term="%22Graduation+Rate%22">Graduation Rate</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Satisfaction%22">Student Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Personnel+Services%22">Student Personnel Services</searchLink><br /><searchLink fieldCode="DE" term="%22Academic+Achievement%22">Academic Achievement</searchLink><br /><searchLink fieldCode="DE" term="%22Holistic+Approach%22">Holistic Approach</searchLink><br /><searchLink fieldCode="DE" term="%22Early+Intervention%22">Early Intervention</searchLink><br /><searchLink fieldCode="DE" term="%22Interpersonal+Relationship%22">Interpersonal Relationship</searchLink><br /><searchLink fieldCode="DE" term="%22Graduation%22">Graduation</searchLink><br /><searchLink fieldCode="DE" term="%22Program+Effectiveness%22">Program Effectiveness</searchLink><br /><searchLink fieldCode="DE" term="%22Stakeholders%22">Stakeholders</searchLink><br /><searchLink fieldCode="DE" term="%22Barriers%22">Barriers</searchLink><br /><searchLink fieldCode="DE" term="%22Job+Skills%22">Job Skills</searchLink><br /><searchLink fieldCode="DE" term="%22Career+and+Technical+Education%22">Career and Technical Education</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink>
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  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Australia%22">Australia</searchLink>
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  Data: 978-1-922801-28-9
– Name: Abstract
  Label: Abstract
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  Data: This research investigated how registered training organisations (RTOs) could better support the needs of students throughout their learner journey for them to succeed in their training. The research identified six key characteristics of effective student support, when and how support needs are identified and provided to students through their learner journey, and the barriers faced by RTOs and students when delivering and accessing student support. Through case studies of RTOs with high completion rates and/or high student satisfaction with student support services, the research aimed to provide examples of how effective student support is practiced.
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  Data: As Provided
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  Data: 2025
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  Data: ED677295
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=ED677295
RecordInfo BibRecord:
  BibEntity:
    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 43
    Subjects:
      – SubjectFull: Training
        Type: general
      – SubjectFull: Learning Trajectories
        Type: general
      – SubjectFull: Qualifications
        Type: general
      – SubjectFull: Graduation Rate
        Type: general
      – SubjectFull: Student Satisfaction
        Type: general
      – SubjectFull: Student Personnel Services
        Type: general
      – SubjectFull: Academic Achievement
        Type: general
      – SubjectFull: Holistic Approach
        Type: general
      – SubjectFull: Early Intervention
        Type: general
      – SubjectFull: Interpersonal Relationship
        Type: general
      – SubjectFull: Graduation
        Type: general
      – SubjectFull: Program Effectiveness
        Type: general
      – SubjectFull: Stakeholders
        Type: general
      – SubjectFull: Barriers
        Type: general
      – SubjectFull: Job Skills
        Type: general
      – SubjectFull: Career and Technical Education
        Type: general
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Australia
        Type: general
    Titles:
      – TitleFull: Student Support: Enabling the Learner Journey. Research Report
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            NameFull: National Centre for Vocational Education Research (NCVER) (Australia)
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            NameFull: Upekha Andrahannadi
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            NameFull: Tabatha Griffin
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              M: 01
              Type: published
              Y: 2025
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              Value: 978-1-922801-28-9
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