Harnessing Digital Disruption with Marketing Simulations

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Bibliographic Details
Title: Harnessing Digital Disruption with Marketing Simulations
Language: English
Authors: Bolton, Ruth N., Chapman, Randall G., Mills, Adam J. (ORCID 0000-0002-2924-0150)
Source: Journal of Marketing Education. Apr 2019 41(1):15-31.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Peer Reviewed: Y
Page Count: 17
Publication Date: 2019
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Marketing, Teaching Methods, Learning Processes, Competition, Decision Making, Web Sites, Computer Simulation, Class Activities, Undergraduate Study, Graduate Study, Masters Programs, Business Administration Education, Best Practices, Computer Games, Educational Benefits, Experiential Learning
DOI: 10.1177/0273475318803417
ISSN: 0273-4753
Abstract: A marketing simulation represents a comprehensive and integrative business environment in which students actively manage firms that compete against each other. This article describes how marketing simulations harness digital disruption to enhance learning processes and outcomes and (ultimately) prepare students for their future careers. The article focuses on comprehensive marketing simulations, which have more decision variables and incorporate authentic competition, rather than "play against the machine" games. It defines digital disruption as the change that occurs when new digital technologies change customer experiences, business processes, and business models, thereby changing how value is cocreated. The article begins by describing how simulations capture digital disruption in the marketplace and harness it to improve students' learning experiences and outcomes. The description reflects the authors' experiences with the LINKS suite of simulations (www.LINKS-simulations.com), as well as the experiences of other instructors and students. The article then discusses pedagogical opportunities and class activities that enhance learning experiences connected with digital disruption in business ecosystems. It closes by emphasizing three best practices for marketing educators. The discussion applies to undergraduate, MBA, executive MBA, and programs targeted at other student groups (e.g., in-house corporate programs).
Abstractor: As Provided
Number of References: 82
Entry Date: 2019
Accession Number: EJ1206665
Database: ERIC
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Description
Abstract:A marketing simulation represents a comprehensive and integrative business environment in which students actively manage firms that compete against each other. This article describes how marketing simulations harness digital disruption to enhance learning processes and outcomes and (ultimately) prepare students for their future careers. The article focuses on comprehensive marketing simulations, which have more decision variables and incorporate authentic competition, rather than "play against the machine" games. It defines digital disruption as the change that occurs when new digital technologies change customer experiences, business processes, and business models, thereby changing how value is cocreated. The article begins by describing how simulations capture digital disruption in the marketplace and harness it to improve students' learning experiences and outcomes. The description reflects the authors' experiences with the LINKS suite of simulations (www.LINKS-simulations.com), as well as the experiences of other instructors and students. The article then discusses pedagogical opportunities and class activities that enhance learning experiences connected with digital disruption in business ecosystems. It closes by emphasizing three best practices for marketing educators. The discussion applies to undergraduate, MBA, executive MBA, and programs targeted at other student groups (e.g., in-house corporate programs).
ISSN:0273-4753
DOI:10.1177/0273475318803417