A Digital Maturity Model for the Education Enterprise

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Bibliographic Details
Title: A Digital Maturity Model for the Education Enterprise
Language: English
Authors: AL-Ali, Maytha (ORCID 0000-0001-5606-1695), Marks, Adam (ORCID 0000-0001-7501-1802)
Source: Perspectives: Policy and Practice in Higher Education. 2022 26(2):47-58.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 12
Publication Date: 2022
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Higher Education, Educational Technology, Technology Uses in Education, Barriers, COVID-19, Pandemics, Models, Technology Integration, School Closing, Computer Mediated Communication, Online Courses, Foreign Countries, Educational Administration, Instruction, Educational Change
Geographic Terms: United Arab Emirates
DOI: 10.1080/13603108.2021.1978578
ISSN: 1360-3108
Abstract: Digital transformation in higher education, especially after COVID-19, is seen as inevitable. This research explores digital transformation's maturity and challenges within the education enterprise. The significance of this study stems from the critical role digital transformation and higher education play in today's digital economy, and digital learning, especially with the impact of COVID-19. This study proposes a new model to measure digital transformation maturity assessment in the education enterprise, based on Deloitte's 2019 digital transformation assessment model, and Petkovic et al.'s [2014. Cloud Computing Support to University Business Processes in External Collaboration." "Acta Polytechnica Hungarica" 11 (3): 181-200] mega and major higher education process mapping. The study triangulates the findings of multiple research instruments, including survey, interviews, case study, and direct observation. The research findings show a gap between digital transformation's maturity perception, and core requirements. A stronger focus on enabling processes, and a lack of wholistic vision, digital transformation competency, and data structure were among the leading challenges in digital transformation.
Abstractor: As Provided
Entry Date: 2022
Accession Number: EJ1337488
Database: ERIC
Description
Abstract:Digital transformation in higher education, especially after COVID-19, is seen as inevitable. This research explores digital transformation's maturity and challenges within the education enterprise. The significance of this study stems from the critical role digital transformation and higher education play in today's digital economy, and digital learning, especially with the impact of COVID-19. This study proposes a new model to measure digital transformation maturity assessment in the education enterprise, based on Deloitte's 2019 digital transformation assessment model, and Petkovic et al.'s [2014. Cloud Computing Support to University Business Processes in External Collaboration." "Acta Polytechnica Hungarica" 11 (3): 181-200] mega and major higher education process mapping. The study triangulates the findings of multiple research instruments, including survey, interviews, case study, and direct observation. The research findings show a gap between digital transformation's maturity perception, and core requirements. A stronger focus on enabling processes, and a lack of wholistic vision, digital transformation competency, and data structure were among the leading challenges in digital transformation.
ISSN:1360-3108
DOI:10.1080/13603108.2021.1978578