Private Schools' Marketing Tactics, Parents' Loyalty and School Image: A Structural Equation Model

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Bibliographic Details
Title: Private Schools' Marketing Tactics, Parents' Loyalty and School Image: A Structural Equation Model
Language: English
Authors: Mermer, Sümeyye (ORCID 0000-0002-3986-280X), Özer, Niyazi (ORCID 0000-0001-7745-6645), Sad, Süleyman Nihat (ORCID 0000-0002-3169-2375)
Source: Research in Educational Administration & Leadership. Dec 2022 7(4):787-824.
Availability: EARDA Turkish Educational Administration Research & Development Association. Dokuz Eylul University, Buca Faculty of Education, Izmir, Turkey 35150. e-mail: eyedderinfo@gmail.com; Web site: https://dergipark.org.tr/en/pub/real/archive
Peer Reviewed: Y
Page Count: 38
Publication Date: 2022
Document Type: Journal Articles
Reports - Research
Descriptors: Private Schools, Marketing, Reputation, Parent Attitudes, Foreign Countries, School Personnel, Educational Facilities, Costs, Group Unity, Attachment Behavior
Geographic Terms: Turkey
ISSN: 2564-7261
Abstract: This research aimed to reveal the relationship between the "marketing tactics" used by private schools, "school image" and "parent loyalty". Participants consisted of 812 parents, whose children were enrolled to private schools during the 2019-2020 academic year in Sivas. The research data were collected using "Marketing Tactics Scale", "School Image Scale", and "Parent Loyalty Scale". For the analysis of the data, descriptive statistics, correlation tests and structural equation modeling were used. The results of the analysis confirmed all the hypotheses developed in the theoretical model. Results showed that "marketing tactics" regarding "products and services", "school employees", "physical facilities", "price and payment" directly and indirectly affect "school image" and "parents' loyalty". It was also found that "school image" and "school employees-oriented marketing tactics" were perceived as the most effective predictors of the "parental loyalty".
Abstractor: As Provided
Entry Date: 2023
Accession Number: EJ1375444
Database: ERIC
Description
Abstract:This research aimed to reveal the relationship between the "marketing tactics" used by private schools, "school image" and "parent loyalty". Participants consisted of 812 parents, whose children were enrolled to private schools during the 2019-2020 academic year in Sivas. The research data were collected using "Marketing Tactics Scale", "School Image Scale", and "Parent Loyalty Scale". For the analysis of the data, descriptive statistics, correlation tests and structural equation modeling were used. The results of the analysis confirmed all the hypotheses developed in the theoretical model. Results showed that "marketing tactics" regarding "products and services", "school employees", "physical facilities", "price and payment" directly and indirectly affect "school image" and "parents' loyalty". It was also found that "school image" and "school employees-oriented marketing tactics" were perceived as the most effective predictors of the "parental loyalty".
ISSN:2564-7261