Instructor and Student Perceptions of Teacher Empathy in Higher Education

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Bibliographic Details
Title: Instructor and Student Perceptions of Teacher Empathy in Higher Education
Language: English
Authors: Ross, Jenifer (ORCID 0000-0001-5660-3431), Hicks-Roof, Kristen (ORCID 0000-0001-7713-3037), Cosby, Meghan, Arikawa, Andrea
Source: College Teaching. 2023 71(1):28-37.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 10
Publication Date: 2023
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: College Faculty, College Students, Teacher Attitudes, Student Attitudes, Empathy, Teacher Student Relationship, Enrollment, Teacher Characteristics, Public Colleges
Geographic Terms: Florida
DOI: 10.1080/87567555.2022.2049673
ISSN: 8756-7555
1930-8299
Abstract: Empathy is recognized as the ability to relate emotionally to an experience or another person's emotions. Evidence supports the notion that students learn better and have greater positive perceptions when instructors display empathetic values and seek more meaningful relationships with their students. The purpose of this study was to assess instructor self-reported empathy and students' perceptions of instructor empathy, using the Toronto Empathy Questionnaire (TEQ) and a newly developed Instructor Empathy Practices questionnaire (IEP7), among a convenience sample from a public university. This convergent mixed-methods study consisted of a cross-sectional survey sent to both students and instructors and focus groups conducted with students. A total of 168 students and 68 faculty members completed the survey and 19 students participated in the focus groups. Contextual factors such as race (p = 0.036), classification (p = 0.003) and GPA (p = 0.028) played significant roles in student empathy scores. Among instructors, only total student enrollment (p = 0.028) had an association with teacher empathy. Focus groups revealed themes related to recognizing empathy including understanding its definition, instructional techniques, perception in relation to class motivation, and importance. This study was the first to employ a convergent study design to assess and better characterize empathy from both instructors' and students' perspectives.
Abstractor: As Provided
Entry Date: 2023
Accession Number: EJ1376872
Database: ERIC
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Abstract:Empathy is recognized as the ability to relate emotionally to an experience or another person's emotions. Evidence supports the notion that students learn better and have greater positive perceptions when instructors display empathetic values and seek more meaningful relationships with their students. The purpose of this study was to assess instructor self-reported empathy and students' perceptions of instructor empathy, using the Toronto Empathy Questionnaire (TEQ) and a newly developed Instructor Empathy Practices questionnaire (IEP7), among a convenience sample from a public university. This convergent mixed-methods study consisted of a cross-sectional survey sent to both students and instructors and focus groups conducted with students. A total of 168 students and 68 faculty members completed the survey and 19 students participated in the focus groups. Contextual factors such as race (p = 0.036), classification (p = 0.003) and GPA (p = 0.028) played significant roles in student empathy scores. Among instructors, only total student enrollment (p = 0.028) had an association with teacher empathy. Focus groups revealed themes related to recognizing empathy including understanding its definition, instructional techniques, perception in relation to class motivation, and importance. This study was the first to employ a convergent study design to assess and better characterize empathy from both instructors' and students' perspectives.
ISSN:8756-7555
1930-8299
DOI:10.1080/87567555.2022.2049673