Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
Saved in:
| Title: | Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation |
|---|---|
| Language: | English |
| Authors: | Xiaojun Xu, Guanghui Cheng |
| Source: | College & Research Libraries. 2024 85(6):887-905. |
| Availability: | Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org |
| Peer Reviewed: | Y |
| Page Count: | 19 |
| Publication Date: | 2024 |
| Document Type: | Journal Articles Reports - Research |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Foreign Countries, Research Libraries, Academic Libraries, Library Services, Library Automation, Library Research, Users (Information), Access to Information, Information Policy, Library Policy, Student Rights, Information Dissemination, User Satisfaction (Information), Information Retrieval |
| Geographic Terms: | China |
| DOI: | 10.5860/crl.85.6.886 |
| ISSN: | 0010-0870 2150-6701 |
| Abstract: | The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is calculated by analytic hierarchy process (AHP), then the degree of IR realization is obtained. Users have the highest right to express information, the lowest right to equality, and other rights tend to be moderate. Suggestions to improve the realization of IRs are put forward at the end. |
| Abstractor: | As Provided |
| Entry Date: | 2024 |
| Accession Number: | EJ1439809 |
| Database: | ERIC |
| Abstract: | The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is calculated by analytic hierarchy process (AHP), then the degree of IR realization is obtained. Users have the highest right to express information, the lowest right to equality, and other rights tend to be moderate. Suggestions to improve the realization of IRs are put forward at the end. |
|---|---|
| ISSN: | 0010-0870 2150-6701 |
| DOI: | 10.5860/crl.85.6.886 |
