Mapping Determinants of Success through Information Systems in Higher Education: A Structural Equation Modeling Approach

Saved in:
Bibliographic Details
Title: Mapping Determinants of Success through Information Systems in Higher Education: A Structural Equation Modeling Approach
Language: English
Authors: Opik Adurrahman Taufik, Onok Yayang Pamungkas, Suprapto, Abdul Kadir Ahmad, Dinar Westri Andini, Pramudya Cahyandaru
Source: Educational Process: International Journal. Article e2025067 2025 14.
Availability: UNIVERSITEPARK Limited. iTOWER Plaza (No61, 9th floor) Merkez Mh Akar Cd No3, Sisli, Istanbul, Turkey 34382. e-mail: editor@edupij.com; Web site: http://www.edupij.com/
Peer Reviewed: Y
Page Count: 15
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Foreign Countries, Universities, Information Systems, Management Information Systems, Efficiency, Decision Making, Usability, Administrator Role, Technology Uses in Education, Educational Technology, Teacher Attitudes, Student Attitudes, Administrator Attitudes
Geographic Terms: Indonesia
ISSN: 2147-0901
2564-8020
Abstract: Background/purpose: This research aims to identify the key factors influencing the successful implementation of information systems in universities, especially in Indonesia. The main focus of the research is on work efficiency, collaboration, decision-making, and output quality in the context of university information systems. Materials/methods: The study used Structural Equation Modeling (SEM) method to analyze the data. The research sample consisted of 412 respondents, including university faculty, students, and administrative staff. The analysis was conducted to measure the influence of various factors on system quality, user satisfaction, and operational performance. Results: The findings showed that management support had the strongest influence on system quality (path coefficient = 0.77, p < 0.001) and user satisfaction (path coefficient = 0.72, p < 0.001). User experience (path coefficient = 0.80) and ease of use (path coefficient = 0.70) also significantly influenced positive perceptions of the system, which contributed to improved operational performance (84.8%, rated "excellent") and collaborative effectiveness (83.3%, rated "excellent"). However, the quality of the system's output remains a challenge, with only 50% of respondents rating it "excellent". Conclusion: Improved features, especially in automated data analysis and report generation, are needed to optimize academic and administrative outcomes. Management support is needed to improve higher education outcomes. The implications of the study emphasize the importance of management's role in supporting system implementation, as well as the need for more in-depth feature development to support improved output quality.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1463493
Database: ERIC
Description
Abstract:Background/purpose: This research aims to identify the key factors influencing the successful implementation of information systems in universities, especially in Indonesia. The main focus of the research is on work efficiency, collaboration, decision-making, and output quality in the context of university information systems. Materials/methods: The study used Structural Equation Modeling (SEM) method to analyze the data. The research sample consisted of 412 respondents, including university faculty, students, and administrative staff. The analysis was conducted to measure the influence of various factors on system quality, user satisfaction, and operational performance. Results: The findings showed that management support had the strongest influence on system quality (path coefficient = 0.77, p < 0.001) and user satisfaction (path coefficient = 0.72, p < 0.001). User experience (path coefficient = 0.80) and ease of use (path coefficient = 0.70) also significantly influenced positive perceptions of the system, which contributed to improved operational performance (84.8%, rated "excellent") and collaborative effectiveness (83.3%, rated "excellent"). However, the quality of the system's output remains a challenge, with only 50% of respondents rating it "excellent". Conclusion: Improved features, especially in automated data analysis and report generation, are needed to optimize academic and administrative outcomes. Management support is needed to improve higher education outcomes. The implications of the study emphasize the importance of management's role in supporting system implementation, as well as the need for more in-depth feature development to support improved output quality.
ISSN:2147-0901
2564-8020