English Communication Skills in International Business: Industry Expectations versus University Preparation

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Bibliographic Details
Title: English Communication Skills in International Business: Industry Expectations versus University Preparation
Language: English
Authors: Mohammod Moninoor Roshid (ORCID 0000-0001-9212-5895), Anne Kankaanranta
Source: Business and Professional Communication Quarterly. 2025 88(1):100-125.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 26
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Descriptors: Foreign Countries, International Trade, Vocational English (Second Language), Job Skills, Theory Practice Relationship, Education Work Relationship, Clothing, Jargon, Mutual Intelligibility, Pronunciation, Speech Communication, Communication Skills, Business Communication, Business English
Geographic Terms: Bangladesh
DOI: 10.1177/23294906231184814
ISSN: 2329-4922
2329-4906
Abstract: In the globalized labor market, skills gaps between industry expectations and university preparation are becoming more prevalent. English communication skills (ECS) are vital soft skills in all workplaces, particularly in international business, where English is commonly used as a lingua franca. This case study examined the nexus between academia and industry regarding the instruction of ECS and their applicability to meet the requirements of the globalized business landscape by collecting data from 43 personnel in the international ready-made garment (RMG) industry in Bangladesh. The research reveals that English courses in higher education do not adequately address the communication needs of the international RMG business, which requires practical experience in the workplace, trade-specific vocabulary, intelligibility, and clarity rather than a high level of fluency. The study recommends promoting the teaching of English for general business purposes in Bangladesh by integrating theoretical and practical learning in the classroom and workplace as part of the curriculum.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1465464
Database: ERIC
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Description
Abstract:In the globalized labor market, skills gaps between industry expectations and university preparation are becoming more prevalent. English communication skills (ECS) are vital soft skills in all workplaces, particularly in international business, where English is commonly used as a lingua franca. This case study examined the nexus between academia and industry regarding the instruction of ECS and their applicability to meet the requirements of the globalized business landscape by collecting data from 43 personnel in the international ready-made garment (RMG) industry in Bangladesh. The research reveals that English courses in higher education do not adequately address the communication needs of the international RMG business, which requires practical experience in the workplace, trade-specific vocabulary, intelligibility, and clarity rather than a high level of fluency. The study recommends promoting the teaching of English for general business purposes in Bangladesh by integrating theoretical and practical learning in the classroom and workplace as part of the curriculum.
ISSN:2329-4922
2329-4906
DOI:10.1177/23294906231184814