Exploring the Potential of Generative AI to Support Non-Experts in Learning Analytics Practice

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Bibliographic Details
Title: Exploring the Potential of Generative AI to Support Non-Experts in Learning Analytics Practice
Language: English
Authors: Xavier Ochoa (ORCID 0000-0002-4371-7701), Xiaomeng Huang (ORCID 0000-0002-6992-061X), Yuli Shao (ORCID 0009-0002-3726-0677)
Source: Journal of Learning Analytics. 2025 12(1):65-90.
Availability: Society for Learning Analytics Research. 121 Pointe Marsan, Beaumont, AB T4X 0A2, Canada. Tel: +61-429-920-838; e-mail: info@solaresearch.org; Web site: https://learning-analytics.info/index.php/JLA/index
Peer Reviewed: Y
Page Count: 26
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Descriptors: Learning Analytics, Artificial Intelligence, Computer Software, Scores, Novices, Specialists, Visual Aids, Expertise, Comparative Analysis, Task Analysis, Difficulty Level, Prediction, Cues, Screening Tests, Technological Literacy, Data Analysis
ISSN: 1929-7750
Abstract: Generative AI (GenAI) has the potential to revolutionize the analysis of educational data, significantly impacting learning analytics (LA). This study explores the capability of non-experts, including administrators, instructors, and students, to effectively use GenAI for descriptive LA tasks without requiring specialized knowledge in data processing, visualization, or programming. Through a laboratory experiment, participants with varying levels of expertise in data analysis engaged in three tasks with different levels of difficulty using ChatGPT. The findings reveal that while there is a small effect of previous expertise on performance, novices and experts achieved remarkably similar scores. Additionally, the study identifies that action sequence variables, such as the sequence's complexity and the presence of specific actions such as evaluating and checking results, significantly predict performance. These results suggest that while current GenAI technologies are not yet ready to fully support non-experts, they hold the promise of supporting stakeholders, regardless of their technical background, to perform descriptive data analysis in the context of LA practice. This research seeks to start a discussion within the LA community about leveraging AI to scale and expand LA practices, potentially transforming how educational stakeholders engage with and benefit from LA.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1465529
Database: ERIC
Description
Abstract:Generative AI (GenAI) has the potential to revolutionize the analysis of educational data, significantly impacting learning analytics (LA). This study explores the capability of non-experts, including administrators, instructors, and students, to effectively use GenAI for descriptive LA tasks without requiring specialized knowledge in data processing, visualization, or programming. Through a laboratory experiment, participants with varying levels of expertise in data analysis engaged in three tasks with different levels of difficulty using ChatGPT. The findings reveal that while there is a small effect of previous expertise on performance, novices and experts achieved remarkably similar scores. Additionally, the study identifies that action sequence variables, such as the sequence's complexity and the presence of specific actions such as evaluating and checking results, significantly predict performance. These results suggest that while current GenAI technologies are not yet ready to fully support non-experts, they hold the promise of supporting stakeholders, regardless of their technical background, to perform descriptive data analysis in the context of LA practice. This research seeks to start a discussion within the LA community about leveraging AI to scale and expand LA practices, potentially transforming how educational stakeholders engage with and benefit from LA.
ISSN:1929-7750