A Competency-Based Curriculum Content Design for Complex B2B Sales in Higher Education Institutions

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Bibliographic Details
Title: A Competency-Based Curriculum Content Design for Complex B2B Sales in Higher Education Institutions
Language: English
Authors: Silvio Cardinali (ORCID 0000-0003-1283-9631), Marta Giovannetti (ORCID 0000-0002-9658-1705), Pia Hautamäki (ORCID 0000-0003-0100-6386), Karina Burgdorff Jensen
Source: Journal of Marketing Education. 2025 47(3):287-305.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 19
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Tests/Questionnaires
Education Level: Higher Education
Postsecondary Education
Descriptors: Competency Based Education, Curriculum Design, Sales Occupations, Business Education, Higher Education, Salesmanship, Curriculum Development
DOI: 10.1177/02734753251322946
ISSN: 0273-4753
1552-6550
Abstract: Sales education has evolved significantly due to trends such as sales transformation, hybrid sales, and the growing relevance of sales in complex digital markets. However, there is a lack of comprehensive educational research that can propose curriculum designs based on the most relevant competencies for the industry and help respond to recent challenges in competitive and technological terms. This study adopts a competence-based and multi-stakeholder perspective to investigate emerging competencies in complex selling and implement a curriculum design model for sales. It examines the literature and gathers insights from both sales scholars and business stakeholders to put forward a comprehensive set of competencies and a curriculum content proposal for universities. The results reveal that sales professionals should have strategic value creation, advanced business negotiation, and advanced interpersonal and intrapersonal competencies. The findings of our study and the proposed curriculum content provide a basis for future research on sales education and applications in universities.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1488967
Database: ERIC
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Description
Abstract:Sales education has evolved significantly due to trends such as sales transformation, hybrid sales, and the growing relevance of sales in complex digital markets. However, there is a lack of comprehensive educational research that can propose curriculum designs based on the most relevant competencies for the industry and help respond to recent challenges in competitive and technological terms. This study adopts a competence-based and multi-stakeholder perspective to investigate emerging competencies in complex selling and implement a curriculum design model for sales. It examines the literature and gathers insights from both sales scholars and business stakeholders to put forward a comprehensive set of competencies and a curriculum content proposal for universities. The results reveal that sales professionals should have strategic value creation, advanced business negotiation, and advanced interpersonal and intrapersonal competencies. The findings of our study and the proposed curriculum content provide a basis for future research on sales education and applications in universities.
ISSN:0273-4753
1552-6550
DOI:10.1177/02734753251322946