Native Speaker Conversation Sessions to Enhance Communicative Competence and Oral Fluency in Tourism and Hospitality EFL Students

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Bibliographic Details
Title: Native Speaker Conversation Sessions to Enhance Communicative Competence and Oral Fluency in Tourism and Hospitality EFL Students
Language: English
Authors: Susana Ximena Orellana-Mora (ORCID 0000-0002-6214-8823), Juan Jose Santillán-Iñiguez (ORCID 0000-0002-4968-1332), Miguel Angel Arévalo-Chuquín (ORCID 0000-0003-1111-3425), Freddy Edgar Espinoza-Figueroa (ORCID 0000-0001-9114-2183), Amanita Torcasa Hidalgo-Nicke (ORCID 0009-0002-7678-7463)
Source: Language Teaching Research Quarterly. 2025 53:21-42.
Availability: European Knowledge Development (EUROKD). e-mail: editorial@eurokd.com; Web site: https://www.eurokd.com/journal/jd/1
Peer Reviewed: Y
Page Count: 22
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Interpersonal Communication, Native Speakers, Communicative Competence (Languages), Language Fluency, Language Skills, Oral Language, Tourism, Hospitality Occupations, College Students, English (Second Language), Program Effectiveness, Grammar, Barriers, Sociolinguistics, Foreign Countries, Second Language Learning
Geographic Terms: Ecuador
ISSN: 2667-6753
Abstract: This study aimed to explore how monthly conversation sessions with native English speakers influence the development of communicative competence which encompasses grammatical, discourse, sociolinguistic, and strategic components as well as oral fluency in Tourism and Hospitality Management students at the University of Cuenca. A qualitative methodology was employed through three focus group sessions involving ten students each. All conversations were recorded, transcribed verbatim, and subsequently coded both deductively, drawing on Krashen's Input Hypothesis (i+1, quantity, authenticity, variability, and implicit feedback) and guided by Hymes' theoretical framework of Communicative Competence. Results indicated significant improvement in discourse competence, particularly during guided city tours, where students demonstrated the use of cohesive devices and coherent speech. Grammatical competence and oral fluency showed moderate progress, hindered by the limited frequency of practice opportunities. Sociolinguistic competence was perceptually activated, though without evidence of critical cultural reflection. Strategic competence remained underdeveloped. The study concludes that unless input quantity increases and tasks become more varied, professional-level fluency and automatization will remain difficult to achieve.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1494898
Database: ERIC
Description
Abstract:This study aimed to explore how monthly conversation sessions with native English speakers influence the development of communicative competence which encompasses grammatical, discourse, sociolinguistic, and strategic components as well as oral fluency in Tourism and Hospitality Management students at the University of Cuenca. A qualitative methodology was employed through three focus group sessions involving ten students each. All conversations were recorded, transcribed verbatim, and subsequently coded both deductively, drawing on Krashen's Input Hypothesis (i+1, quantity, authenticity, variability, and implicit feedback) and guided by Hymes' theoretical framework of Communicative Competence. Results indicated significant improvement in discourse competence, particularly during guided city tours, where students demonstrated the use of cohesive devices and coherent speech. Grammatical competence and oral fluency showed moderate progress, hindered by the limited frequency of practice opportunities. Sociolinguistic competence was perceptually activated, though without evidence of critical cultural reflection. Strategic competence remained underdeveloped. The study concludes that unless input quantity increases and tasks become more varied, professional-level fluency and automatization will remain difficult to achieve.
ISSN:2667-6753