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Native Speaker Conversation Sessions to Enhance Communicative Competence and Oral Fluency in Tourism and Hospitality EFL Students

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Title: Native Speaker Conversation Sessions to Enhance Communicative Competence and Oral Fluency in Tourism and Hospitality EFL Students
Language: English
Authors: Susana Ximena Orellana-Mora (ORCID 0000-0002-6214-8823), Juan Jose Santillán-Iñiguez (ORCID 0000-0002-4968-1332), Miguel Angel Arévalo-Chuquín (ORCID 0000-0003-1111-3425), Freddy Edgar Espinoza-Figueroa (ORCID 0000-0001-9114-2183), Amanita Torcasa Hidalgo-Nicke (ORCID 0009-0002-7678-7463)
Source: Language Teaching Research Quarterly. 2025 53:21-42.
Availability: European Knowledge Development (EUROKD). e-mail: editorial@eurokd.com; Web site: https://www.eurokd.com/journal/jd/1
Peer Reviewed: Y
Page Count: 22
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Interpersonal Communication, Native Speakers, Communicative Competence (Languages), Language Fluency, Language Skills, Oral Language, Tourism, Hospitality Occupations, College Students, English (Second Language), Program Effectiveness, Grammar, Barriers, Sociolinguistics, Foreign Countries, Second Language Learning
Geographic Terms: Ecuador
ISSN: 2667-6753
Abstract: This study aimed to explore how monthly conversation sessions with native English speakers influence the development of communicative competence which encompasses grammatical, discourse, sociolinguistic, and strategic components as well as oral fluency in Tourism and Hospitality Management students at the University of Cuenca. A qualitative methodology was employed through three focus group sessions involving ten students each. All conversations were recorded, transcribed verbatim, and subsequently coded both deductively, drawing on Krashen's Input Hypothesis (i+1, quantity, authenticity, variability, and implicit feedback) and guided by Hymes' theoretical framework of Communicative Competence. Results indicated significant improvement in discourse competence, particularly during guided city tours, where students demonstrated the use of cohesive devices and coherent speech. Grammatical competence and oral fluency showed moderate progress, hindered by the limited frequency of practice opportunities. Sociolinguistic competence was perceptually activated, though without evidence of critical cultural reflection. Strategic competence remained underdeveloped. The study concludes that unless input quantity increases and tasks become more varied, professional-level fluency and automatization will remain difficult to achieve.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1494898
Database: ERIC
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  Data: Native Speaker Conversation Sessions to Enhance Communicative Competence and Oral Fluency in Tourism and Hospitality EFL Students
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  Data: <searchLink fieldCode="AR" term="%22Susana+Ximena+Orellana-Mora%22">Susana Ximena Orellana-Mora</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-6214-8823">0000-0002-6214-8823</externalLink>)<br /><searchLink fieldCode="AR" term="%22Juan+Jose+Santillán-Iñiguez%22">Juan Jose Santillán-Iñiguez</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-4968-1332">0000-0002-4968-1332</externalLink>)<br /><searchLink fieldCode="AR" term="%22Miguel+Angel+Arévalo-Chuquín%22">Miguel Angel Arévalo-Chuquín</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-1111-3425">0000-0003-1111-3425</externalLink>)<br /><searchLink fieldCode="AR" term="%22Freddy+Edgar+Espinoza-Figueroa%22">Freddy Edgar Espinoza-Figueroa</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-9114-2183">0000-0001-9114-2183</externalLink>)<br /><searchLink fieldCode="AR" term="%22Amanita+Torcasa+Hidalgo-Nicke%22">Amanita Torcasa Hidalgo-Nicke</searchLink> (ORCID <externalLink term="https://orcid.org/0009-0002-7678-7463">0009-0002-7678-7463</externalLink>)
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  Data: <searchLink fieldCode="SO" term="%22Language+Teaching+Research+Quarterly%22"><i>Language Teaching Research Quarterly</i></searchLink>. 2025 53:21-42.
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  Data: European Knowledge Development (EUROKD). e-mail: editorial@eurokd.com; Web site: https://www.eurokd.com/journal/jd/1
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  Data: 22
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  Data: 2025
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  Data: <searchLink fieldCode="DE" term="%22Interpersonal+Communication%22">Interpersonal Communication</searchLink><br /><searchLink fieldCode="DE" term="%22Native+Speakers%22">Native Speakers</searchLink><br /><searchLink fieldCode="DE" term="%22Communicative+Competence+%28Languages%29%22">Communicative Competence (Languages)</searchLink><br /><searchLink fieldCode="DE" term="%22Language+Fluency%22">Language Fluency</searchLink><br /><searchLink fieldCode="DE" term="%22Language+Skills%22">Language Skills</searchLink><br /><searchLink fieldCode="DE" term="%22Oral+Language%22">Oral Language</searchLink><br /><searchLink fieldCode="DE" term="%22Tourism%22">Tourism</searchLink><br /><searchLink fieldCode="DE" term="%22Hospitality+Occupations%22">Hospitality Occupations</searchLink><br /><searchLink fieldCode="DE" term="%22College+Students%22">College Students</searchLink><br /><searchLink fieldCode="DE" term="%22English+%28Second+Language%29%22">English (Second Language)</searchLink><br /><searchLink fieldCode="DE" term="%22Program+Effectiveness%22">Program Effectiveness</searchLink><br /><searchLink fieldCode="DE" term="%22Grammar%22">Grammar</searchLink><br /><searchLink fieldCode="DE" term="%22Barriers%22">Barriers</searchLink><br /><searchLink fieldCode="DE" term="%22Sociolinguistics%22">Sociolinguistics</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Second+Language+Learning%22">Second Language Learning</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Ecuador%22">Ecuador</searchLink>
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  Data: 2667-6753
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  Label: Abstract
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  Data: This study aimed to explore how monthly conversation sessions with native English speakers influence the development of communicative competence which encompasses grammatical, discourse, sociolinguistic, and strategic components as well as oral fluency in Tourism and Hospitality Management students at the University of Cuenca. A qualitative methodology was employed through three focus group sessions involving ten students each. All conversations were recorded, transcribed verbatim, and subsequently coded both deductively, drawing on Krashen's Input Hypothesis (i+1, quantity, authenticity, variability, and implicit feedback) and guided by Hymes' theoretical framework of Communicative Competence. Results indicated significant improvement in discourse competence, particularly during guided city tours, where students demonstrated the use of cohesive devices and coherent speech. Grammatical competence and oral fluency showed moderate progress, hindered by the limited frequency of practice opportunities. Sociolinguistic competence was perceptually activated, though without evidence of critical cultural reflection. Strategic competence remained underdeveloped. The study concludes that unless input quantity increases and tasks become more varied, professional-level fluency and automatization will remain difficult to achieve.
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  Data: 2026
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  Data: EJ1494898
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      – Text: English
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      Pagination:
        PageCount: 22
        StartPage: 21
    Subjects:
      – SubjectFull: Interpersonal Communication
        Type: general
      – SubjectFull: Native Speakers
        Type: general
      – SubjectFull: Communicative Competence (Languages)
        Type: general
      – SubjectFull: Language Fluency
        Type: general
      – SubjectFull: Language Skills
        Type: general
      – SubjectFull: Oral Language
        Type: general
      – SubjectFull: Tourism
        Type: general
      – SubjectFull: Hospitality Occupations
        Type: general
      – SubjectFull: College Students
        Type: general
      – SubjectFull: English (Second Language)
        Type: general
      – SubjectFull: Program Effectiveness
        Type: general
      – SubjectFull: Grammar
        Type: general
      – SubjectFull: Barriers
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      – SubjectFull: Sociolinguistics
        Type: general
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Second Language Learning
        Type: general
      – SubjectFull: Ecuador
        Type: general
    Titles:
      – TitleFull: Native Speaker Conversation Sessions to Enhance Communicative Competence and Oral Fluency in Tourism and Hospitality EFL Students
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            NameFull: Susana Ximena Orellana-Mora
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            NameFull: Juan Jose Santillán-Iñiguez
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            NameFull: Miguel Angel Arévalo-Chuquín
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            NameFull: Freddy Edgar Espinoza-Figueroa
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            NameFull: Amanita Torcasa Hidalgo-Nicke
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              Type: published
              Y: 2025
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              Value: 53
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