Fully Labeled Scales Are More Cognitively Demanding: A Multimodal Cognitive Load Approach

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Bibliographic Details
Title: Fully Labeled Scales Are More Cognitively Demanding: A Multimodal Cognitive Load Approach
Language: English
Authors: Aigul Klimova (ORCID 0000-0001-7407-2072), Inna Deviatko (ORCID 0000-0002-1955-7592), Daniil Lebedev (ORCID 0000-0001-7246-8022), Tatiana Semenova
Source: Field Methods. 2026 38(1):46-61.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 16
Publication Date: 2026
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Cognitive Processes, Difficulty Level, Eye Movements, Physiology, Likert Scales, Research Methodology, Foreign Countries, Laboratory Experiments, Undergraduate Students, Reaction Time
Geographic Terms: Russia (Moscow)
DOI: 10.1177/1525822X251344709
ISSN: 1525-822X
1552-3969
Abstract: This article investigates cognitive load in fully labeled and end-labeled Likert-type scales. We compared cognitive load between two conditions using different methods such as pupillometry, completion times, and subjective evaluation of mental effort. We conducted a laboratory experiment (N = 170) using eye-tracking technology to measure pupil dilation while respondents completed a web survey. The mean pupil diameter was larger in the fully labeled than in the end-labeled condition. Because the fully labeled scales provide more information and require respondents to read labels for all scale values, they increase neurophysiological load compared to the end-labeled scales. Though the effect was small, it was consistent. We found no difference in completion time and subjective rating of mental effort between the conditions. Despite higher cognitive load in the fully labeled condition, data quality benefits from the provision of clear verbal labels in the scale.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1496510
Database: ERIC
Description
Abstract:This article investigates cognitive load in fully labeled and end-labeled Likert-type scales. We compared cognitive load between two conditions using different methods such as pupillometry, completion times, and subjective evaluation of mental effort. We conducted a laboratory experiment (N = 170) using eye-tracking technology to measure pupil dilation while respondents completed a web survey. The mean pupil diameter was larger in the fully labeled than in the end-labeled condition. Because the fully labeled scales provide more information and require respondents to read labels for all scale values, they increase neurophysiological load compared to the end-labeled scales. Though the effect was small, it was consistent. We found no difference in completion time and subjective rating of mental effort between the conditions. Despite higher cognitive load in the fully labeled condition, data quality benefits from the provision of clear verbal labels in the scale.
ISSN:1525-822X
1552-3969
DOI:10.1177/1525822X251344709