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Nurturing an Empathic Mindset in Human-Computer Interaction Education: An Integrative Review of Empathy Enhancement Strategies

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Title: Nurturing an Empathic Mindset in Human-Computer Interaction Education: An Integrative Review of Empathy Enhancement Strategies
Language: English
Authors: Hye Jeong Park, Jae Hwa Lee
Source: Journal of Further and Higher Education. 2025 49(3):283-298.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 16
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Information Analyses
Education Level: Higher Education
Postsecondary Education
Descriptors: Literature Reviews, Empathy, College Students, Higher Education, Man Machine Systems, Emotional Intelligence, Affective Objectives, Teaching Methods, Intervention, Affective Measures, Educational Strategies
DOI: 10.1080/0309877X.2025.2453494
ISSN: 0309-877X
1469-9486
Abstract: This study involved an integrative literature review of successful empathy training methods in higher education to provide a compressive understanding of effective empathy training strategies for human-computer interaction (HCI). The initial keyword search using six online databases found 1,384 articles published from January 2010 to July 2020, and 16 studies met the inclusion criteria. Four types of intervention emerged as effective in fostering empathy across disciplines: reflective projects, scenario-based learning, hands-on practices, and multi-media storytelling. This study categorised the significant impacts of interventions into four themes: looking into one's own empathic mindset, walking into real-world issues, practising better communication, and inspiring prosocial motivation. All of these themes effectively amplified cognitive and affective empathy, with successful cases of empathy-focused content. Based on the findings, this review offers pedagogical implications for HCI education.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1498301
Database: ERIC
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  Data: Nurturing an Empathic Mindset in Human-Computer Interaction Education: An Integrative Review of Empathy Enhancement Strategies
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  Data: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
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  Data: This study involved an integrative literature review of successful empathy training methods in higher education to provide a compressive understanding of effective empathy training strategies for human-computer interaction (HCI). The initial keyword search using six online databases found 1,384 articles published from January 2010 to July 2020, and 16 studies met the inclusion criteria. Four types of intervention emerged as effective in fostering empathy across disciplines: reflective projects, scenario-based learning, hands-on practices, and multi-media storytelling. This study categorised the significant impacts of interventions into four themes: looking into one's own empathic mindset, walking into real-world issues, practising better communication, and inspiring prosocial motivation. All of these themes effectively amplified cognitive and affective empathy, with successful cases of empathy-focused content. Based on the findings, this review offers pedagogical implications for HCI education.
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        StartPage: 283
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      – SubjectFull: College Students
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      – SubjectFull: Higher Education
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      – SubjectFull: Man Machine Systems
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      – SubjectFull: Affective Objectives
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      – SubjectFull: Teaching Methods
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      – SubjectFull: Intervention
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      – SubjectFull: Affective Measures
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      – SubjectFull: Educational Strategies
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      – TitleFull: Nurturing an Empathic Mindset in Human-Computer Interaction Education: An Integrative Review of Empathy Enhancement Strategies
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