Nurturing an Empathic Mindset in Human-Computer Interaction Education: An Integrative Review of Empathy Enhancement Strategies
Saved in:
| Title: | Nurturing an Empathic Mindset in Human-Computer Interaction Education: An Integrative Review of Empathy Enhancement Strategies |
|---|---|
| Language: | English |
| Authors: | Hye Jeong Park, Jae Hwa Lee |
| Source: | Journal of Further and Higher Education. 2025 49(3):283-298. |
| Availability: | Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals |
| Peer Reviewed: | Y |
| Page Count: | 16 |
| Publication Date: | 2025 |
| Document Type: | Journal Articles Reports - Research Information Analyses |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Literature Reviews, Empathy, College Students, Higher Education, Man Machine Systems, Emotional Intelligence, Affective Objectives, Teaching Methods, Intervention, Affective Measures, Educational Strategies |
| DOI: | 10.1080/0309877X.2025.2453494 |
| ISSN: | 0309-877X 1469-9486 |
| Abstract: | This study involved an integrative literature review of successful empathy training methods in higher education to provide a compressive understanding of effective empathy training strategies for human-computer interaction (HCI). The initial keyword search using six online databases found 1,384 articles published from January 2010 to July 2020, and 16 studies met the inclusion criteria. Four types of intervention emerged as effective in fostering empathy across disciplines: reflective projects, scenario-based learning, hands-on practices, and multi-media storytelling. This study categorised the significant impacts of interventions into four themes: looking into one's own empathic mindset, walking into real-world issues, practising better communication, and inspiring prosocial motivation. All of these themes effectively amplified cognitive and affective empathy, with successful cases of empathy-focused content. Based on the findings, this review offers pedagogical implications for HCI education. |
| Abstractor: | As Provided |
| Entry Date: | 2026 |
| Accession Number: | EJ1498301 |
| Database: | ERIC |
| Abstract: | This study involved an integrative literature review of successful empathy training methods in higher education to provide a compressive understanding of effective empathy training strategies for human-computer interaction (HCI). The initial keyword search using six online databases found 1,384 articles published from January 2010 to July 2020, and 16 studies met the inclusion criteria. Four types of intervention emerged as effective in fostering empathy across disciplines: reflective projects, scenario-based learning, hands-on practices, and multi-media storytelling. This study categorised the significant impacts of interventions into four themes: looking into one's own empathic mindset, walking into real-world issues, practising better communication, and inspiring prosocial motivation. All of these themes effectively amplified cognitive and affective empathy, with successful cases of empathy-focused content. Based on the findings, this review offers pedagogical implications for HCI education. |
|---|---|
| ISSN: | 0309-877X 1469-9486 |
| DOI: | 10.1080/0309877X.2025.2453494 |
