Effects of a Technology-Enhanced University Peer Mentoring Program on First-Year Academic and Well-Being Outcomes

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Bibliographic Details
Title: Effects of a Technology-Enhanced University Peer Mentoring Program on First-Year Academic and Well-Being Outcomes
Language: English
Authors: Alexandra Werntz (ORCID 0000-0002-2679-8204), Yangyang Deng, Megyn Jasman (ORCID 0000-0002-5267-4352), Constance Yowell, Jean Rhodes
Source: International Journal of Mentoring and Coaching in Education. 2026 15(2):193-208.
Availability: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Peer Reviewed: Y
Page Count: 16
Publication Date: 2026
Sponsoring Agency: National Institute of Mental Health (NIMH) (DHHS/NIH)
Contract Number: 1R41MH12679501A1
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Peer Teaching, Mentors, College Freshmen, Program Effectiveness, Grade Point Average, Academic Persistence, Self Efficacy, Sense of Belonging, Well Being, Withdrawal (Education), Private Colleges, College Students
DOI: 10.1108/IJMCE-03-2025-0027
ISSN: 2046-6854
2046-6862
Abstract: Purpose: Well-trained peer mentors can provide a first line of support to incoming college students, preventing the escalation of early stressors and administrative missteps while promoting students' engagement in helpful resources. MentorPRO, a novel all-in-one mentoring platform, was implemented in a private university in the northeastern USA to support incoming first-year students by pairing them with a trained and paid peer mentor and to provide them with just-in-time resources. Design/methodology/approach: This study used propensity score matching to examine the effects of engaging with MentorPRO on first-year students' academic functioning and linear regression to examine the effects on well-being outcomes. Findings: Greater engagement (as measured by more check-ins and student-initiated messages) was associated with higher end-of-year grade point averages, more course withdrawals and higher levels of self-reported academic self-efficacy, belonging and overall well-being. Originality/value: Implications for scaling access to evidence-based interventions and bridging gaps in student services are discussed.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1506500
Database: ERIC
Description
Abstract:Purpose: Well-trained peer mentors can provide a first line of support to incoming college students, preventing the escalation of early stressors and administrative missteps while promoting students' engagement in helpful resources. MentorPRO, a novel all-in-one mentoring platform, was implemented in a private university in the northeastern USA to support incoming first-year students by pairing them with a trained and paid peer mentor and to provide them with just-in-time resources. Design/methodology/approach: This study used propensity score matching to examine the effects of engaging with MentorPRO on first-year students' academic functioning and linear regression to examine the effects on well-being outcomes. Findings: Greater engagement (as measured by more check-ins and student-initiated messages) was associated with higher end-of-year grade point averages, more course withdrawals and higher levels of self-reported academic self-efficacy, belonging and overall well-being. Originality/value: Implications for scaling access to evidence-based interventions and bridging gaps in student services are discussed.
ISSN:2046-6854
2046-6862
DOI:10.1108/IJMCE-03-2025-0027