WhatsApp with Doctoral Researchers: A Reflexive Autoethnography

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Bibliographic Details
Title: WhatsApp with Doctoral Researchers: A Reflexive Autoethnography
Language: English
Authors: Kathy Chandler (ORCID 0000-0002-9396-5578)
Source: Studies in Graduate and Postdoctoral Education. 2026 17(2):165-181.
Availability: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Peer Reviewed: Y
Page Count: 17
Publication Date: 2026
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Social Media, Computer Mediated Communication, Doctoral Students, Student Research, Autobiographies, Ethnography, Communities of Practice, Well Being, Professional Development, Sense of Community, Information Seeking, Researchers, Information Dissemination, Sharing Behavior
DOI: 10.1108/SGPE-04-2024-0043
ISSN: 2398-4686
Abstract: Purpose: This study aims to examine how being part of a WhatsApp community of doctoral researchers over a five-year period influences the author's well-being, learning and professional development. Design/methodology/approach: This study adopts a digital autoethnographic approach, using the author's own contributions to a WhatsApp group of doctoral researchers as data. Findings: For the researcher, WhatsApp plays a significant and positive role in fostering community. The group engenders a sense of connection in a "backstage" community, where feelings can be shared honestly and reassurance received, thus supporting well-being. In this community, it is easy to seek advice about research. It also provides a low-stakes environment in which to learn how to offer advice to others, the experience of doing so contributing to professional development as a doctoral supervisor. Practical implications: The insights gained will be useful for doctoral researchers considering the potential value of peer support and also for those supporting and supervising them. Originality/value: This paper provides a rare glimpse into a peer-led WhatsApp community of doctoral researchers. It adds to the literature that uses rhizome theory as a theoretical lens, showing how rhizomatic principles and ideas around assemblages can be helpful in analysing multiple aspects of WhatsApp groups and other similar online communities.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1507534
Database: ERIC
Description
Abstract:Purpose: This study aims to examine how being part of a WhatsApp community of doctoral researchers over a five-year period influences the author's well-being, learning and professional development. Design/methodology/approach: This study adopts a digital autoethnographic approach, using the author's own contributions to a WhatsApp group of doctoral researchers as data. Findings: For the researcher, WhatsApp plays a significant and positive role in fostering community. The group engenders a sense of connection in a "backstage" community, where feelings can be shared honestly and reassurance received, thus supporting well-being. In this community, it is easy to seek advice about research. It also provides a low-stakes environment in which to learn how to offer advice to others, the experience of doing so contributing to professional development as a doctoral supervisor. Practical implications: The insights gained will be useful for doctoral researchers considering the potential value of peer support and also for those supporting and supervising them. Originality/value: This paper provides a rare glimpse into a peer-led WhatsApp community of doctoral researchers. It adds to the literature that uses rhizome theory as a theoretical lens, showing how rhizomatic principles and ideas around assemblages can be helpful in analysing multiple aspects of WhatsApp groups and other similar online communities.
ISSN:2398-4686
DOI:10.1108/SGPE-04-2024-0043