Flexibility and Feedback: A New Approach to Ongoing Training for Reference Student Assistants.

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Bibliographic Details
Title: Flexibility and Feedback: A New Approach to Ongoing Training for Reference Student Assistants.
Language: English
Authors: Neuhaus, Chris
Source: RSR: Reference Services Review. 2001 29(1):53-64.
Availability: Available electronically: http://www.emerald-library.com/ft.
Peer Reviewed: Y
Page Count: 12
Publication Date: 2001
Document Type: Journal Articles
Reports - Descriptive
Descriptors: Academic Libraries, Conventional Instruction, Experiential Learning, Feedback, Higher Education, Individualized Instruction, Interpersonal Relationship, Library Services, Library Technicians, Reference Services, Staff Development, Student Employment, Training Methods, Undergraduate Students, Worksheets
ISSN: 0090-7324
Abstract: Describes training for undergraduate student assistants working at the reference desk at the University of Northern Iowa library that changed from a traditional classroom format to one that combines worksheets, individualized instruction, hands-on learning, regular reviews, increased feedback, greater interaction with students and staff, and flexibility. (LRW)
Entry Date: 2002
Accession Number: EJ629842
Database: ERIC
Description
Abstract:Describes training for undergraduate student assistants working at the reference desk at the University of Northern Iowa library that changed from a traditional classroom format to one that combines worksheets, individualized instruction, hands-on learning, regular reviews, increased feedback, greater interaction with students and staff, and flexibility. (LRW)
ISSN:0090-7324