Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.

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Bibliographic Details
Title: Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
Language: English
Authors: Cook, Colleen, Thompson, Bruce
Source: Library Trends. Spr 2001 49(4):585-604.
Peer Reviewed: Y
Page Count: 20
Publication Date: 2001
Document Type: Journal Articles
Reports - Research
Descriptors: Academic Libraries, Concurrent Validity, Correlation, Evaluation Methods, Higher Education, Library Services, Measurement Techniques, Psychometrics, Reliability, Scores, User Satisfaction (Information), World Wide Web
ISSN: 0024-2594
Abstract: Investigated the psychometric integrity of scores from the LibQUAL+ evaluation of perceived library service quality conducted by ARL (Association of Research Libraries). Examines score structure, score reliability, score correlation and concurrent validity coefficients, scale means, and scale standardized norms, and considers the potential of the LibQUAL+ protocol. (Author/LRW)
Entry Date: 2002
Accession Number: EJ633207
Database: ERIC
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Description
Abstract:Investigated the psychometric integrity of scores from the LibQUAL+ evaluation of perceived library service quality conducted by ARL (Association of Research Libraries). Examines score structure, score reliability, score correlation and concurrent validity coefficients, scale means, and scale standardized norms, and considers the potential of the LibQUAL+ protocol. (Author/LRW)
ISSN:0024-2594