Designing Embedded Help To Encourage Inadvertent Learning.
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| Title: | Designing Embedded Help To Encourage Inadvertent Learning. |
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| Language: | English |
| Authors: | Mobley, Karen, Knight, Clinton, Meserth, Timothy |
| Source: | Technical Communication: Journal of the Society for Technical Communication. Feb 2003 50(1):33-45. |
| Peer Reviewed: | Y |
| Page Count: | 13 |
| Publication Date: | 2003 |
| Document Type: | Guides - Non-Classroom Journal Articles |
| Descriptors: | Computer Graphics, Computer System Design, Decision Making, Higher Education, User Friendly Interface |
| ISSN: | 0049-3155 |
| Abstract: | Follows the decision-making process for an embedded help solution to replace a help system that had trained users not to use it. Discusses solutions for implementing embedded help. Considers how to design a solution that not only lures users back to the user assistance, but also encourages users to learn more about the product. (SG) |
| Entry Date: | 2003 |
| Accession Number: | EJ664254 |
| Database: | ERIC |
| Abstract: | Follows the decision-making process for an embedded help solution to replace a help system that had trained users not to use it. Discusses solutions for implementing embedded help. Considers how to design a solution that not only lures users back to the user assistance, but also encourages users to learn more about the product. (SG) |
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| ISSN: | 0049-3155 |