Designing Embedded Help To Encourage Inadvertent Learning.

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Bibliographic Details
Title: Designing Embedded Help To Encourage Inadvertent Learning.
Language: English
Authors: Mobley, Karen, Knight, Clinton, Meserth, Timothy
Source: Technical Communication: Journal of the Society for Technical Communication. Feb 2003 50(1):33-45.
Peer Reviewed: Y
Page Count: 13
Publication Date: 2003
Document Type: Guides - Non-Classroom
Journal Articles
Descriptors: Computer Graphics, Computer System Design, Decision Making, Higher Education, User Friendly Interface
ISSN: 0049-3155
Abstract: Follows the decision-making process for an embedded help solution to replace a help system that had trained users not to use it. Discusses solutions for implementing embedded help. Considers how to design a solution that not only lures users back to the user assistance, but also encourages users to learn more about the product. (SG)
Entry Date: 2003
Accession Number: EJ664254
Database: ERIC
Description
Abstract:Follows the decision-making process for an embedded help solution to replace a help system that had trained users not to use it. Discusses solutions for implementing embedded help. Considers how to design a solution that not only lures users back to the user assistance, but also encourages users to learn more about the product. (SG)
ISSN:0049-3155