Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
Saved in:
| Title: | Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. |
|---|---|
| Language: | English |
| Authors: | Thompson, Bruce, Cook, Colleen, Heath, Fr |
| Source: | Structural Equation Modeling. 2003 10(3):456-464. |
| Peer Reviewed: | Y |
| Page Count: | 9 |
| Publication Date: | 2003 |
| Document Type: | Journal Articles Reports - Research |
| Descriptors: | College Students, Evaluation Methods, Factor Structure, Higher Education, Library Services, Models, Reliability, Scores, Structural Equation Models |
| ISSN: | 1070-5511 |
| Abstract: | Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users. (SLD) |
| Entry Date: | 2004 |
| Accession Number: | EJ678465 |
| Database: | ERIC |
| Abstract: | Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users. (SLD) |
|---|---|
| ISSN: | 1070-5511 |
